Valet Attendant - MGM Grand Detroit

MGM Resorts • Detroit, MI

8d • $16 • Onsite

About The Position

As a Valet Attendant, you will be responsible for setting the stage for an excellent guest experience by assisting our guests with parking and retrieving their vehicles in the most safe and professional manner possible. By understanding our guest’s unique stories and needs, you will deliver WOW experiences that our guests will carry with them far and beyond their stay with us.

Requirements

• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
• Ability to work in a fast-paced environment and remain calm under pressure
• A valid driver's license with a clean driving record
• Ability to operate a variety of vehicles
• Needs to be flexible to work any shift, including evenings, weekends and holidays

Responsibilities

• Warmly greet all arriving guests at the valet entrance while providing courteous, efficient, and enthusiastic valet parking services
• Collect a vehicle claim check and retrieve the guest’s vehicle for their departure
• Accommodate guests requiring special assistance and aid
• Report issues and/or potential problems to security or immediate supervisor to avoid traffic congestion and delays at the valet entrance
• Assist in regulating the movement and flow of vehicles to avoid traffic congestion
• Answer guest questions about hotel registration, restaurants, events, activities, and attractions
• Report all alleged thefts or missing items to the supervisor and/or hotel security for further investigation
• Assist bell persons with the movement of luggage as necessary

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Health & Income Protection Benefits (For eligible employees)
• Access to a variety of company Hotel, Food and Beverage, Retail, and Entertainment Discounts
• Free meals in our employee dining room
• Free parking
• Various programs and networking opportunities to help you get promoted
• Volunteer opportunities to give back to the community
• Other various discounts with company partners such as travel, electronics, online shopping, and many more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees