Guest Room Attendant - MGM Grand Detroit

MGM Resorts • Detroit, MI

4d • $17 • Onsite

About The Position

As a Guest Room Attendant, you will be responsible for setting the stage for excellent guest experience by ensuring each assigned room is clean and ready for guest arrival. By understanding the guests’ unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.

Requirements

• Has a high energy and positive attitude
• Is a hard and detailed worker
• Is welcoming and engaging
• Has basic knowledge of health, safety, and sanitation regulations
• Can handle multiple tasks at one time
• Displays excellent customer service skills as well as interpersonal skills

Nice To Haves

• Experience working in hospitality, hotel or similar resort

Responsibilities

• Work with a diverse team of enthusiastic people in a FUN and fast-paced environment to achieve company goals
• Engage with guests by smiling and hearing their story as you set and maintain the stage by ensuring the cleanliness, sanitation, and appearance of the guest room
• Ensure guest safety by following proper repair reporting procedures
• Quickly and efficiently clean guest’s rooms and bathrooms to company standard through tasks such as vacuuming, dusting, removing trash, and changing bed linens
• Own the guest experience in any situation by using problem solving skills to WOW the guest

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Health & Income Protection Benefits (For eligible employees)
• Access to a variety of company Hotel, Food and Beverage, Retail, and Entertainment Discounts
• Free meals in our employee dining room
• Free parking
• Various programs and networking opportunities to help you get promoted
• Volunteer opportunities to give back to the community
• Other various discounts with company partners such as travel, electronics, online shopping, and many more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees