Valet Attendant/Bell Person at The Cherokee Hotel at Harrah's - Cherokee, NC

12 Oaks Parking•Painttown Community, NC

1d•Onsite

About The Position

12 Oaks Parking, a family-owned and operated business with over 15 years of experience, is seeking customer service-focused valet attendants and bell persons for The Cherokee Hotel at Harrah's in Cherokee, NC. The company provides first-class parking services and aims to create a guest experience that exceeds expectations. They are a fun and flexible company to work with and provide valet parking services seven days a week.

Requirements

Must have a valid driver's license with a clean motor vehicle record
Must be at least 18 years of age
Must be friendly with guests and other employees
Candidate must be able to drive a stick shift vehicle
Must be able to lift 75 pounds
Must be able to run and stand up to 10 hours per day
Must be able to work outside in extreme weather conditions
All applicants must submit to and pass pre-employment testing to include background check and MVR (motor vehicle record) review.

Responsibilities

Drive vehicles to and from the valet drop off area, parking them safely in the parking area and securing the vehicle
Greet customers
Maintain valet area appearance for safety and cleanliness
Ensure parking areas are orderly
Maintain professional appearance
Perform other duties as assigned
Maintaining a positive attitude as a service professional. Your smile and welcoming words will set the tone for your interactions with guests.
Greet guests and escort them to their rooms.
Assist guest with their luggage as they arrive or depart and provide appropriate luggage ticket.
Maintain proper records of deliveries and pick-ups.
Work collaboratively with the hotel/valet team to provide outstanding service from the curb; assisting with luggage, packages, etc.
Offer directional information, driving/hotel related.
Build relationships while interacting with guests over an extended period of time.
Assist guests with answering questions; seek out answers when unclear and follow-up with guest.
Perform ancillary duties as directed.
Maintain professional appearance of yourself, your uniform and work area while on duty.
Be willing to accept constructive criticism.