Valet Attendant/Bell Person
About The Position
Valet It is the responsibility of the Valet Attendant to park and retrieve guest vehicles while performing a high level of customer service. This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity). Bell Person As a Bell Person, you will play a crucial role in creating a positive first impression for our guests by providing exceptional service and assistance with their luggage. If you have excellent interpersonal skills, a passion for hospitality, and a friendly attitude, we invite you to apply for this exciting opportunity.
Requirements
- Previous experience as a Valet Attendant and/or Bell Person or in a similar customer service role is preferred
- Excellent communication and interpersonal skills
- Professional appearance and demeanor
- Ability to work in a fast-paced environment
- Knowledge of the local area and attractions is a plus
Responsibilities
- Greet guests upon arrival and departure in a professional and friendly manner; assist guests with valet & luggage ensuring prompt and efficient service
- Provide information about Hotel and Casino amenities, services, and promotions
- Safely transport guests’ luggage to and from their rooms while maintaining the security and confidentiality of the belongings
- Communicate effectively with other Hotel and Casino staff to coordinate guest services
- Anticipate and respond to guests’ needs promptly to ensure an enjoyable experience during their stay
- Adhere to all security and safety regulations
- Park and retrieve all guests and patrons cars using care and caution at all times, following all departmental rules and regulations as well as driving safety rules.
- Maintain a clean and safe working area.
- Assist Bell & Door employees as needed.
- Write claim tickets for guests vehicles being parked as specified in departmental rules.
- Perform duties of traffic control and monitoring driveway lanes to efficiently park and retrieve guests vehicles.
Benefits
- Multiple benefit plans to suit your needs
- Paid Time Off
- 401K
- Opportunities for advancement
- Positive and respectful work environment where diversity is valued
- Generous employee discounts on dining, retail, amusements, and hotels
- Community volunteer opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
