VA Case Manager
About The Position
Are you someone who loves to connect with others? Can your circle of friends count on you to be that listening ear, always there and with the most heartfelt advice? Then look no further! Case Managers manage our clients’ cases from start to finish. Our case managers take great pride in the degree of client contact and case involvement they are able to experience each day. Each Case Manager works alongside our attorneys to create a deeper sense of understanding and investment in each client’s unique situation. This position offers a great deal of independence, flexibility for personal styles, and responsibility over case files. We want our employees to be happy and healthy, internally and externally. To achieve this goal, we offer personalized feedback and programs based on the evolving needs of our employees. Some of our commonly praised programs include volunteer days, community clinics, high school scholarships, and regular firm meetings where we give recognition, share feel-good stories, and even play games for fun, among other culture-building activities and events. Our comradery and community involvement help us cultivate our mission, creating a stronger and more dynamic team while working together to help improve the lives of our clients.
Requirements
- 2-3 years of experience in case management
- Ability to commute to the Troy office 3 days a week
- Understanding of the VA claims & appeals process
- Ability to prosper in fast-paced environments
- Ability to be on the phone for extended periods of time
- Associates or Bachelor's degree in related fields
Responsibilities
- Preparing and submitting medical documents throughout the VA claims process.
- Speaking with clients to address their case status, benefit updates, and answering any questions.
- Communicating with Board of Veteran Appeals, Regional Office, and checking the Veteran’s Benefits Management System to make sure the case is proceeding accordingly.
- Maintain close communication with partnered attorney(s) to assure information is accurate and updated regarding the client and their case.
- Answer/make calls regarding medical record review and file preparation.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
Number of Employees
11-50 employees
