UX Writer, iCloud Services

Apple • Cupertino, CA

1d

About The Position

Apple is where people do the best work of their careers. Work that has an impact
on individuals and the world. Work that is challenging and fulfilling. Work that
doesn’t always feel like work. This role is part of the Product, Design &
Marketing team on Apple Services, which includes a range of apps and services
spanning productivity, entertainment, cloud, and commerce. Apple’s Services
Group is seeking a UX Writer to help define and elevate the voice of iCloud,
Apple Account, and Family Sharing across Apple’s device ecosystem and the web.
You are a brilliant problem solver and excellent communicator with a passion for
language. You recognize how words shape the user experience not just through
meaning, but also their visual impact and emotional resonance. You’ll join a
team of writers in pursuit of creating expressive, intuitive, and collaborative
experiences that set new standards for the industry and connect people in
meaningful ways.

DESCRIPTION

We are looking for a visionary writer who will play a key role in shaping the
voice and clarity of features such as device backup, storage management,
collaboration, and Family Sharing. You have the ability to distill complex ideas
into clear, human-centered language that elevates the user experience. You're an
exceptional communicator, editor, and collaborator, with strong organizational
skills and a sharp eye for detail. From brainstorming through launch, you will
work closely with the Product, Design, and Marketing teams, as well as
Engineering, Legal, and QA, and together redefine the future of Apple's cloud
services.

Requirements

• 8+ years of professional UX writing experience.
• Proven ability to create concise, user-focused content across a range of surfaces, including setup and collaboration flows, upgrade moments, and privacy settings.
• Expertise describing highly technical concepts with clarity and empathy.
• Strong ability to advocate for users through thoughtful, intuitive language while balancing business and regulatory needs.
• Ability to adjust style, tone, and urgency to craft contextually appropriate messages.
• Enthusiasm for an iterative writing process, incorporating feedback from cross-functional teams and senior leadership.
• Dedication to understand and evolve current writing and style standards.
• Ability to present and defend writing choices clearly in large forums, including executive reviews.
• Expertise working with design and product documentation, including wireframes, functional specs, and familiarity with design tools like Sketch.
• A meticulous attention to detail.

Nice To Haves

• Deep curiosity about user behavior and an eagerness to influence product direction through language.
• Familiarity with cloud and subscriptions services, along with the regulatory and industry landscape.
• An understanding of industry standards paired with a strong sense of Apple’s design and editorial standards.
• Experience using large language models, and an ability to see how they can be leveraged for UX writing.
• Passion for Apple, its products, and its customers.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees