UX Writer, App Store

Apple • Culver City, CA

1d

About The Position

Apple is where people do the best work of their careers. Work that has an impact
on individuals and the world. Work that is challenging and fulfilling. Work that
doesn’t always feel like work. This role is part of the Product, Design &
Marketing team on Apple Services, which includes a range of apps and services
spanning productivity, entertainment, cloud, and commerce. We're looking for a
UX writer to design and shape experiences within the App Store with a focus on
AI-powered possibilities. You're a brilliant problem solver and excellent
communicator with a passion for language. You recognize how words shape the user
experience not just through meaning, but also their visual impact and emotional
resonance. You’ll join a team of writers in pursuit of creating expressive,
intuitive, and collaborative experiences that set new standards for the industry
and connect people in meaningful ways.

The Writing arm of our Product, Design & Marketing team works across services
and products, including ones that are currently available and ones that are just
barely being imagined. As the UX Writer dedicated to App store with a focus on
AI-powered experiences, your responsibilities will include: Working on feature
development, naming, user flows, product logic, and education. Boiling down
complex systems into coherent, concise, and compelling interface copy.
Developing tone and terminology guidance for features and generated content.
Creating structured training data for large language models. Evaluating model
outputs and aligning to standards. Collaborating with cross-functional
partners and senior leadership to define and execute our product roadmap.
Addressing feedback and improving performance of our content and customer
experience.

Requirements

• Possess 5+ years of relevant experience.
• Experience working on conversational experiences such as chatbots or AI-driven interfaces, including dialogue, prompts, and system responses.
• Have an unrelenting passion for user-focused product experiences and curiosity about every step of the user journey, from onboarding to error states.
• Know how to work with wireframes and functional specs, and are familiar with design tools like Sketch.
• Ability to develop well-informed points of view, while also remaining open to adjustments based on input from others.
• Can write from scratch, edit existing copy, and think beyond the written word with input from multiple team members.
• Are comfortable managing several projects simultaneously and able to dynamically reprioritize as needed.

Nice To Haves

• Familiarity with mobile gaming and player experiences.
• Strong sense of Apple’s design, human interface, and editorial standards.
• Understanding of writing optimized for accessibility and localization.
• Passion for Apple, its products, and its customers.

Responsibilities

• Working on feature development, naming, user flows, product logic, and education.
• Boiling down complex systems into coherent, concise, and compelling interface copy.
• Developing tone and terminology guidance for features and generated content.
• Creating structured training data for large language models.
• Evaluating model outputs and aligning to standards.
• Collaborating with cross-functional partners and senior leadership to define and execute our product roadmap.
• Addressing feedback and improving performance of our content and customer experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees