UX Writer and Content Designer, Search UX

Google • San Francisco, CA

8d • $115,000 - $166,000

About The Position

As a UX writer, you are an advocate for Google design, shaping product
experiences by creating useful, meaningful text that helps users complete tasks.
You help set the vision for content and drive cohesive product narratives across
multiple platforms and touch points. As a stellar writer, your portfolio of work
demonstrates content that simplifies and beautifies the overall user experience.
You work with people in a variety of UX design-related jobs including
researchers, product managers, engineers, marketing and customer operations.
Collaborating with each, you strive to establish cohesive language and a unified
voice across products and platforms. You regularly use empathy, logic and data
to inform content choices and recommendations that include the right words and
sometimes complementary data and images.

In this role, you will design and develop generative AI experiences. You’ll
partner with designers, researchers, product managers, engineers, and operations
teams to develop strategic content direction and manage content quality for
various projects. You’ll be responsible for developing and implementing
high-impact deliverables that may take various forms including content and model
behavior standards, scalable frameworks and processes, prompts, rubrics,
evaluation methods, and guidelines that ensure high-quality content experiences
for users.

You will focus on developing, analyzing, and optimizing user-centric
conversational response strategies that prioritize helpfulness, using natural
language to build meaningful interactions that enhance the overall user
experience within an AI-powered search environment.

In Google Search, we're reimagining what it means to search for information –
any way and anywhere. To do that, we need to solve complex engineering
challenges and expand our infrastructure, while maintaining a universally
accessible and useful experience that people around the world rely on. In
joining the Search team, you'll have an opportunity to make an impact on
billions of people globally.

Requirements

• Bachelor's degree or equivalent practical experience.
• 4 years of experience in UX writing, content design, technical writing, writing, editorial, marketing, or related, as well as leading content strategy projects.
• 2 years of experience designing and shipping consumer products.
• Experience on UX-focused product writing and shaping content for multi-disciplinary projects.
• Experience training and tuning large language models (LLMs) or other generative AI technologies.
• Include a portfolio, website, or any other relevant link to your work in your resume (providing a viewable link or access instructions).

Nice To Haves

• 3 years of experience interacting with executive leadership.
• 2 years of experience in writing, editorial, marketing, or UX writing in an agency setting.
• 2 years of experience working in a cross-functional technology organization.
• Experience gathering and working with data to identify loss patterns and create insights.

Responsibilities

• Understand and advocate for all UX functions as essential to the product lifecycle.
• Drive the development of innovative UX writing and content design solutions to user, product, and business problems.
• Build alignment by collaborating with product managers, team members, and other cross-functional stakeholders (e.g., marketing, legal, engineering) to develop a product narrative, idea, mission, or principle.
• Lead the establishment and improvement of holistic UX writing and content design processes, systems, frameworks, or patterns across multiple teams or products.
• Influence the development of priorities across projects to balance tactical and strategic efforts in alignment with project goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level