UX Writer, AI Tools

Figma • San Francisco, CA

4d • Remote

About The Position

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
We’re looking to grow Figma’s UX Writing team. While the title of this role is “UX Writer,” you might think of yourself as a content engineer as much as a writer—someone who uses language to shape how people interact with AI, from crafting better inputs to defining clear, consistent outputs. You’ll collaborate deeply in our most forward-looking areas, helping designers move from idea to product, faster and better.
As a senior member of the UX Writing team, you’ll flex across high-priority initiatives, defining new spaces at the intersection of AI, design, and development. If you have an eye for craft, excellent writing chops, and a passion for new technologies, we’d love to hear from you.
This is a full-time role that can be held in our New York or San Francisco hubs, or remotely in the US.

Requirements

• 5+ years of experience crafting simple, intuitive language solutions for complex user experiences
• Proficient in collaborating in both design and technical environments, like Figma and GitHub
• Skilled at developing systems-oriented, cohesive product narratives that reach beyond strings
• Fluent in the behavior and architecture of modern AI products and how they are built
• Effectively partners with cross-functional teams and leadership to drive aligned outcomes

Nice To Haves

• Experience writing system prompts, designing agent behaviors, or creating other AI-powered features
• Experience working directly with code, APIs, or other developer tooling.
• A track record of leading 0-to-1 initiatives in ambiguous, fast-moving spaces

Responsibilities

• Contribute to overall product strategy around Figma’s offerings
• Define best practices for writing in AI-powered products, from prompting to interaction patterns.
• Partner closely with product designers, product managers, product marketing managers, engineers, applied scientists, AI researchers, and fellow UX writers
• Oversee language across a broad product suite, building taxonomies, glossaries, and other artifacts for both human and agentic ingestion
• Measure and evaluate the quality of AI-generated language
• Create, collaborate, and iterate on the user experience
• Help deliver and refine clear storytelling around product needs and opportunities

Benefits

• Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement.
• Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees