UX/UI Manager

Cotopaxi•Salt Lake City, UT

3d•$120 - $140•Hybrid

About The Position

Cotopaxi is looking for an experienced UX/UI Manager to join our team! As the UX/UI Manager, you’ll be responsible for leading the design of intuitive, inspiring experiences that simplify and elevate the customer journey on cotopaxi.com. You’ll be a tireless advocate for our customers, guiding the team through thoughtful research, testing, and iteration to discover what resonates most and what inspires people to adventure and Do Good. The ideal candidate is innately curious and analytical, with a deep passion for understanding customer behavior and journeys. They thrive on translating insights into impactful design solutions that improve eCommerce performance and create meaningful, human-centered experiences. They bring both strategic perspective and hands-on execution, with the technical fluency to partner closely with engineering teams and, when needed, implement or test front-end solutions yourself. As a strong collaborator and communicator, the UX/UI Manager will bring cross-functional teams together to simplify complexity, align priorities, and co-create cohesive user experiences across the site. They’ll enjoy working with customer data to uncover needs, validate ideas, and build solutions that make cotopaxi.com an experience customers truly love.

Requirements

A Bachelor’s Degree in UX/UI Design, Interactive Design, Digital Product Development, Web Development, or a related field (or equivalent experience).
4+ years of hands-on UX/UI design experience.
2+ years of experience running A/B and multivariate testing programs.
Experience working within a direct-to-consumer eCommerce environment strongly preferred.
Previous experience designing UX/UI for web and mobile digital experiences.
Proven ability to scope, prioritize, and estimate design work tied to clear goals and outcomes.
Strong experience working with or contributing to design systems and reusable UI components.
Deep understanding of human-centered design principles, applied throughout the design process.
Ability to produce polished design deliverables, including user flows, wireframes, prototypes, mockups, and design specifications in Figma.
Skilled at translating business requirements, user needs, and cross-functional input into thoughtful, data-informed design solutions.
Demonstrated success improving conversion rates through A/B and multivariate testing.
Experience using website testing and personalization platforms (e.g., Dynamic Yield, Optimizely, Google Optimize).
Working knowledge of HTML, CSS, and JavaScript, with the ability to collaborate closely with engineering teams.
Comfortable using analytics and reporting tools (e.g., Google Analytics, Power BI) to inform design decisions.
Excellent time management and organizational skills in a fast-paced environment.
Strong communicator who can clearly articulate ideas, designs, and recommendations.
A collaborative team player who works effectively across disciplines.

Nice To Haves

Experience with Shopify or other eCommerce platforms is a strong plus.

Responsibilities

Champion the voice of the customer by leading consumer research and translating insights into clear UX strategy and business requirements for cotopaxi.com.
Lead the creation of high-quality UX/UI designs that balance visual excellence with usability and performance, delivering artifacts such as user flows, wireframes, prototypes, storyboards, and experience vision concepts.
Own and evolve Cotopaxi’s UX/UI design system and component library to ensure consistency, scalability, and efficiency across digital experiences.
Develop, test, and iterate UI mockups and interactive prototypes that clearly communicate intended functionality, interaction patterns, and user intent.
Define and lead the web testing and personalization strategy and roadmap, partnering closely with eCommerce and Technology teams to manage the end-to-end testing lifecycle.
Execute and oversee A/B testing, multivariate testing, and site personalization initiatives to optimize the customer shopping experience and drive measurable improvements in conversion and engagement.
Establish and uphold UI standards for typography, color, imagery, and interaction patterns to maintain brand and experience consistency.
Collaborate with Creative and Site Merchandising partners to shape a cohesive content strategy that supports storytelling, commerce goals, and user needs.
Guide the application of UX research methodologies, both qualitative and quantitative, to continuously improve the end-to-end customer experience.

Benefits

Medical, dental and vision benefits with HSA, FSA, and DCSA options.
Company-paid basic life insurance with the option to purchase additional coverage.
Voluntary short-term and long-term disability coverage.
Voluntary accident and critical illness insurance.
Company-paid employee assistance program.
Company-paid volunteer time.
401(k) plan with employer match.
Unlimited responsible PTO.
In The Wild Days: Two company-wide days off to recharge, reconnect, and embrace what inspires you.
Enjoy deep product discounts with 60% off Cotopaxi gear - perfect for living out your next adventure in style.
Gear up for the outdoors with exclusive discounts from partner outdoor and lifestyle brands.
Grow personally and professionally through thoughtfully curated learning and development opportunities.
Stay connected and celebrate often with regular in-person and virtual events that bring our team together, no matter where you work.
Be part of a vibrant, values-driven culture that champions people, innovation, and adventure in everything we do.