Digital UX/UI Manager

Becton Dickinson Medical Devices•San Diego, CA

17d•Onsite

About The Position

We are seeking a Digital UX/UI Manager to define, lead, and evolve a unified UX/UI strategy for internal digital products used across the organization. These include internal applications built on the Power Platform, solutions developed in Copilot Studio, Power BI dashboards, internal portals, and custom Generative AI products supporting our workforce. This role blends high-level strategic leadership with hands-on design execution. The Manager will establish and govern UX/UI frameworks, collaborate closely with our Branding team to align internal product experiences with corporate brand identity, and ensure consistency and usability across all internal digital tools. The position also serves as a UX/UI consultant for key initiatives and builds the mechanisms to measure user experience and adoption over time. Additionally, they will build and lead a team of UX/UI designers to support our internal digital product portfolio.

Requirements

Bachelor’s or Master’s degree in Design, HCI, Interaction Design , or a related technology field.
4+ years of UX/UI design experience
Strong experience designing for internal enterprise systems , low-code platforms (Power Apps), BI/data visualization tools (Power BI), and AI-enabled interfaces.
Proven ability to create UX frameworks and internal UX/UI standards
Portfolio demonstrating both strategic design system leadership and hands-on UX/UI execution (Figma experience).
Excellent communication, stakeholder alignment, and cross-functional leadership skills.

Nice To Haves

Experience with internal employee‑facing systems, workflow automation, and digital transformation environments.
Familiarity with conversational UX, AI-driven user flows, and enterprise AI interaction design principles.
Deep knowledge of accessibility standards and inclusive design for workplace tools.

Responsibilities

Strategic UX/UI Leadership for Internal Digital Products Define and implement a comprehensive UX/UI strategy for internal applications and tools.
Develop and maintain scalable UX/UI frameworks, design standards, and design systems specifically optimized for internal digital environments across Power Platform, Power BI, Copilot Studio, and internal AI solutions.
Collaborate with Branding and Communications teams to ensure internal UX standards reflect and reinforce organizational brand guidelines.
Integrate brand-aligned UX principles—typography, color palette, iconography, motion, interaction patterns—into internal digital product standards.
Act as the steward for UX/UI governance to ensure consistency and quality across all internally developed tools.
Hands-On Internal UX/UI Design & Consulting Serve as a senior practitioner and consultant for internal digital initiatives, delivering wireframes, user flows, prototypes, and user-centered UI designs.
Work closely with internal stakeholders, product owners, and engineering teams to translate internal business requirements into intuitive internal-facing digital experiences.
Ensure accessibility, usability, and consistency across internal applications, dashboards, and AI-driven products.
User Experience Measurement & Continuous Improvement Define UX metrics appropriate for internal digital products (employee adoption, task completion, satisfaction scores, workflow efficiency, etc.).
Build monitoring and feedback mechanisms—dashboards, surveys, usage analytics—to track UX performance over time across internal platforms.
Lead the design and execution of A/B tests, multivariate tests, and controlled UX experiments to inform design and product decisions.
Analyze insights and recommend improvements that enhance the employee experience and increase internal tool adoption.
Team & People Management Lead, mentor, and grow a team of UX/UI designers focused entirely on internal product experiences.
Foster a culture of design excellence, collaboration, and innovation within the internal digital product ecosystem.

Benefits

Annual Bonus
Potential Discretionary LTI Bonus Health and Well-being Benefits
Medical coverage
Health Savings Accounts
Flexible Spending Accounts
Dental coverage
Vision coverage
Hospital Care Insurance
Critical Illness Insurance
Accidental Injury Insurance
Life and AD&D insurance
Short-term disability coverage
Long-term disability insurance
Long-term care with life insurance Other Well-being Resources
Anxiety management program
Wellness incentives
Sleep improvement program
Diabetes management program
Virtual physical therapy
Emotional/mental health support programs
Weight management programs
Gastrointestinal health program
Substance use management program
Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit Retirement and Financial Well-being
BD 401(k) Plan
BD Deferred Compensation and Restoration Plan
529 College Savings Plan
Financial counseling
Baxter Credit Union (BCU)
Daily Pay
College financial aid and application guidance Life Balance Programs
Paid time off (PTO), including all required State leaves
Educational assistance/tuition reimbursement
MetLife Legal Plan
Group auto and home insurance
Pet insurance
Commuter benefits
Discounts on products and services
Academic Achievement Scholarship
Service Recognition Awards
Employer matching donation
Workplace accommodations Other Life Balance Programs
Adoption assistance
Backup day care and eldercare
Support for neurodivergent adults, children, and caregivers
Caregiving assistance for elderly and special needs individuals
Employee Assistance Program (EAP)
Paid Parental Leave
Support for fertility, birthing, postpartum, and age-related hormonal changes Leave Programs
Bereavement leaves
Military leave
Personal leave
Family and Medical Leave (FML)
Jury and Witness Duty Leave