Responsibilities: User Research & Analysis Plan and conduct user research activities including interviews, usability testing, and feedback sessions with diverse user groups (e.g., analysts, SMEs, managers, data scientists). Analyze and synthesize research findings into actionable insights, personas, user journeys, and workflow maps. Document research findings and recommendations to support stakeholder understanding and buy-in, particularly in government settings. Apply ethical, secure, and compliant research practices appropriate for classified or sensitive environments. UX Strategy & Design Systems Lead UX and UI efforts for complex, high-visibility applications. Define, maintain, and evolve design systems and component libraries in collaboration with engineering teams. Establish consistent interaction patterns, workflows, and design standards across multiple applications. Create service blueprints and end-to-end experience maps to align cross-functional teams. UI Design & Prototyping Develop interactive prototypes using tools such as Figma, Adobe XD, or similar, to explore concepts and validate user flows. Produce high-fidelity UI designs that are accessible, usable, and visually consistent. Ensure designs align with accessibility standards (e.g., WCAG) and applicable government design guidelines. Document interaction behaviors, design rationale, and micro-copy to support implementation.
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Job Type
Full-time
Career Level
Mid Level