UX Strategist and Dashboard Developer

Booz Allen Hamilton•McLean, VA

About The Position

UX Strategist and Dashboard Developer The Opportunity: Are you looking to transform the way a user interacts with government systems and technologies? You know that a good application or user environment is more than just the code, infrastructure, and a nice-looking interface, it’s the way it addresses a user’s needs. As a UX Strategist and Dashboard Developer, you put yourself in the user’s place to understand the best ways they can e nga ge with the system. You have an opportunity to provide the customer with a deep understanding of their data, what it all means, and how they can use it. We’re looking for someone creative like you to develop the ultimate user experience. In this role, you’ll be responsible for leading the design and development of intuitive, high-performance dashboards that visualize critical met rics from various ICAM systems. These dashboards will support both engineering and technical operations teams with real-time monitoring data, and provide leadership with high-level reports on system performance and operational health. You’ll work closely with back-end teams to integrate data from multiple ICAM systems such as user access logs, role-based access control, and incident tracking, into cohesive, real-time visualizations, ensuring the accuracy and timeliness of the data. Focus on displaying actionable insights through met rics that support system performance tracking, incident detection, and operational trends, and ensure dashboards include both granular technical data for operational teams and summary visualizations for executives and leadership. You’ll collaborate with stakeholders such as engineers, security teams, and leadership, to gather requirements and iteratively develop dashboards that align with specific user needs. You’ll provide a seamless, intuitive experience for users of varying technical expertise, from detailed operational views to executive summaries. Stay up-to-date with emerging trends in data visualization and UX design to enhance dashboard interactivity, performance, and overall usability, and proactively identify opportunities to improve and scale dashboards based on user feedback and evolving needs. You’ll also partner with cross-functional teams to troubleshoot issues, refine dashboard functionality, and continuously improve data visualization quality and relevance. Are you ready to help our clients meet their mission? With your experience in predictive analytics and automation, we’ll provide the government with the right combination of tools and frameworks to turn that set of disparate data points into objective answers to help military leaders make informed decisions. Join us. The world can’t wait.

Requirements

5+ years of experience working within high-growth teams or projects
3+ years of experience with BI dashboard tools such as Qlik Sense, Tableau, or Power BI, including designing interactive dashboards to present operational met rics, trends, and performance indicators for technical and leadership audiences
Experience querying and aggregating data from various sources, enabling real-time updates and efficient visualization of performance and system health met rics
Experience working in a complex, matrixed environment, balancing competing priorities and collaborating effectively across technical, operational, and leadership teams to ensure the delivery of meaningful insights
Experience in Python or R, including automating data extraction, processing, or building data transformation pipelines for dashboard visualization
Ability to design and deliver impactful UX and dashboard solutions in dynamic, fast-paced environments
Active TS/SCI clearance; willingness to take a polygraph exam
Bachelor’s degree in a CS, Data Science, or Information Systems field

Nice To Haves

Experience with DoD or DIA mission systems, including in environments where data privacy and security are paramount
Experience with DataBricks or similar platforms for large-scale data processing, transformation, and modeling, including in support of business intelligence or operational dashboards
Experience working in Agile or Scrum environments to iterate quickly on dashboard features, ensuring timely delivery of actionable reports and visualizations
Experience with enterprise-level security tools such as Splunk, Amazon CloudWatch, or similar platforms, to extract, monitor, and visualize system health data, performance met rics, and security insights
Experience with Identity, Credential, and Access Management ( ICAM ) systems and related met rics such as user authentication, identity lifecycle, access control, and security incidents, to better understand the data you're visualizing and the needs of technical teams
Experience with web technologies such as JavaScript, CSS, Node.js, or Enigma.js, enabling you to build interactive, front-end dashboard features that meet both user experience and technical requirements
Ability to effectively comprehend stakeholder needs, translate them into user-centric designs and development plans, and track progress towards milestones, ensuring continuous feedback and improvement
Possession of strong organizational, prioritization, and decision-making skills, ensuring dashboards and reports are not only visually compelling, but also aligned with business goals and technical operations

Responsibilities

Leading the design and development of intuitive, high-performance dashboards that visualize critical met rics from various ICAM systems.
Integrating data from multiple ICAM systems such as user access logs, role-based access control, and incident tracking, into cohesive, real-time visualizations, ensuring the accuracy and timeliness of the data.
Displaying actionable insights through met rics that support system performance tracking, incident detection, and operational trends, and ensure dashboards include both granular technical data for operational teams and summary visualizations for executives and leadership.
Collaborating with stakeholders such as engineers, security teams, and leadership, to gather requirements and iteratively develop dashboards that align with specific user needs.
Providing a seamless, intuitive experience for users of varying technical expertise, from detailed operational views to executive summaries.
Staying up-to-date with emerging trends in data visualization and UX design to enhance dashboard interactivity, performance, and overall usability, and proactively identify opportunities to improve and scale dashboards based on user feedback and evolving needs.
Partnering with cross-functional teams to troubleshoot issues, refine dashboard functionality, and continuously improve data visualization quality and relevance.