UX Program Manager, Google Play

Google•Mountain View, CA

About The Position

At Google, we "Focus on the user and all else will follow." UX Programs & Operations drives projects by increasing communication, streamlining the UX design process, and fostering a culture of user-centered development. You will join our multi-disciplinary UX team, collaborating with Engineering and Product Management, to create industry-leading products based on user insights. As a UX Program Manager, you will combine expert project management with a passion for user experience to improve the design of products used by billions. Your role is to plan projects, define milestones, assess risks, create actionable insights, and ensure deadlines are met. You will harmonize the work of various UX disciplines and cross-functional partners to drive team objectives and create innovative experiences. As a UX Program Manager in Google Play, you will empower teams, lead user needs, and drive strategic clarity, operational efficiency, and cross-functional alignment to deliver impactful and cohesive product and organizational experiences. Google Play offers music, movies, books, apps and games for devices, powered by the cloud. It syncs across devices and on the web. As part of the Android and Mobile team, Googlers working on Google Play do everything from engineering our backend systems, to shaping product strategy, to forming great content partnerships. They make it possible for people to do things like buy an ebook or song on their Android phone, then have it instantly available on their laptop. The Google Play team enhances the Android ecosystem by giving developers and partners a premium store where they can reach millions of users.

Requirements

Bachelor’s degree or equivalent practical experience.
4 years of program management experience within design or UX organizations.
Experience with User Research, or Research focused tools and user centered methodologies.

Nice To Haves

Experience with the product development lifecycle.
Experience analyzing data and delivering recommendations for improvement.
Experience managing risks (e.g. operational, product, team health).

Responsibilities

Provide operational knowledge across UX teams, while building collaborative relationships with stakeholders across program work.
Develop a plan to assess continuous improvement opportunities for UX programs and processes, decide on the method to collect data, analyze the data for insights, propose improvements, and test them with stakeholders.
Provide input to defining metrics that drive a culture of user-centered development, demonstrate UX impact based on program needs, and facilitate alignment within UX.
Prioritize and execute project plans thinking about how to optimize resourcing, time, and funding investment.