UX Product Design Intern

Banco Santander Brazil • Boston, MA

77d

About The Position

As a UX Product Design intern, you will come out of this experience with an understanding of how Santander defines and guides the experience of our public site, onboarding, and digital authenticated channels through research, strategic design, & detailed design. You will assist in the research, planning, designing, and execution of UX enhancements for websites and mobile apps supported by the Digital product team and Marketing department. The UX Product Design intern may also work to assist in designing, conducting, analyzing, and reporting on user-centered research and usability testing. By the end of your internship, you should walk away with real-world experience and a solid case study for your UX portfolio.

Requirements

• A graduate student with an expected graduation date between either December 2026 or May/June 2027.
• Area of Study: User Experience, Human-Computer Interaction, Graphic Design, or related field
• Cumulative GPA is 3.0 or above.
• Demonstrates intellectual curiosity and courage.
• Strong English communication skills both written and spoken required.
• Analytical thinkers with a strong attention to detail.
• Organized and able to manage time and multiple tasks efficiently.
• Ability to work independently on special projects.
• Ability to effectively contribute to a team environment.

Nice To Haves

• Prior UX experience. (Preferred)
• Familiarity with design tools such as Sketch or Figma (Preferred)
• Knowledge of AI or any AI tools. (Preferred)
• Exposure to Agile Methodologies. (Preferred)
• Familiarity with usability testing methodologies and agile processes (Preferred)
• A UX portfolio that showcases your research or design process (Preferred)
• Familiarity with writing HTML, CSS, and JavaScript (Preferred)
• Experience in Microsoft Office products. (Preferred)

Responsibilities

• Collaborate with designers, researchers, developers, and business team to create UX enhancements and concepts
• Research analytics and user-centric data to uncover insights and drive UX changes & enhancements
• Assist in planning and conducting user research studies, such as interviews, remote usability sessions, surveys, card sorts, etc.
• Facilitate ongoing research with notetaking and observation
• Assist with task analysis, voice of the customer analysis, heuristic evaluations, and related tasks
• Cross-team collaboration and contributing to multiple projects
• Perform additional administrative functions as needed

Benefits

• You will be given exposure to the innerworkings of one largest financial institutions in the world.
• Working with best-in-class teams and contributing to projects that drive innovation across the organization.
• As part of the internship program, you will participate in structured professional development opportunities, create connections with peers and meet leaders across Santander.

What This Job Offers

• Career Level: Intern
• Industry: Credit Intermediation and Related Activities
• Number of Employees: 5,001-10,000 employees