UX Manager, Acceptance Risk Detect

Visa • Austin, GA

2d • Hybrid

About The Position

The Role As Design Manager you will lead, coach and support a team of product designers delivering critical user experiences for Visa’s Decision Manager ecosystem — a complex, data‑rich fraud and risk management application used by enterprise customers globally. You will remain hands‑on in design, while also taking responsibility for leading projects, design quality, and delivery outcomes. This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.

Requirements

• 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
• Strong senior product design experience in enterprise environments.
• Demonstrated experience mentoring or managing designers.
• Extensive experience designing web‑based platforms.
• Strong proficiency with design tools.
• Excellent communication skills.
• Bachelor’s degree + UI-UX experience.

Nice To Haves

• 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
• Advanced UX degree.
• Fraud, risk, analytics domain experience.
• Calm under pressure
• Pragmatic problem‑solver
• Detail‑oriented
• Collaborative

Responsibilities

• Own end‑to-end design quality across multiple workstreams.
• Evolve and maintain a cohesive UX strategy.
• Guide teams through discovery, prototyping, validation and delivery.
• Translate ML outputs and risk signals into usable experiences.
• Mentor designers.
• Facilitate design critiques.
• Partner with product, engineering and data teams.

Benefits

• Medical
• Dental
• Vision
• 401 (k)
• FSA/HSA
• Life Insurance
• Paid Time Off
• Wellness Program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees