UX Designer, CD Baby (Contract)

CD Baby•Los Angeles, CA

About The Position

CD Baby is a globally recognized leader in the music industry and the first platform to offer artists direct distribution to their fans. As we navigate the next era of music technology, we are committed to modernizing our core systems, fostering an agile culture, and leveraging cutting-edge platforms to better serve our artists, partners, and fans worldwide. CD Baby, a Downtown Music company, is looking for a UX Designer to join our team on a contract basis. In this role, you’ll influence and shape how artists interact with our products, ensuring complex workflows feel intuitive, accessible, and delightful. This contract role is ideal for a self-driven, user-centered problem solver with a strong portfolio of UX design work and a passion for designing elegant solutions for complex problems. You will have the opportunity to contribute to a major transformation – as CD Baby creates a new, modern user experience that leverages innovative technology Downtown Music. This role can be based in our Los Angeles (preferably), Nashville or New York City office locations.

Requirements

5+ years of UX design experience in digital product environments
Strong portfolio demonstrating successful design of complex web user experiences
Proficiency in design and prototyping tools
Excellent communication skills — able to articulate design rationale to diverse partners.
Experience collaborating with Product Managers and Engineers.
Demonstrated ability to work independently and prioritize in a fast-moving environment.

Nice To Haves

Experience with creator tools, music streaming, media products or SaaS platforms
Familiarity with design systems and reusable components.
Experience with accessibility standards and testing tools.
Exposure to UX research or usability testing methodologies.

Responsibilities

Create user-centered designs that simplify complex workflows: distribution, catalog management, trending analytics, and royalty reporting
Develop user flows, wireframes, prototypes, and high-fidelity mockups that clearly communicate interaction and design intent
Maintain and extend existing design patterns while improving consistency and usability
Work directly with Product, Engineering, and other design partners to refine requirements, discover opportunities, and iterate solutions
Participate in discovery and ideation sessions; offer design insights that influence strategic direction
Plan and conduct lightweight usability testing to validate designs and iterate quickly
Partner with Product and Analytics to define UX success metrics and measure impact post-launch
Be an advocate for accessibility and inclusive design (WCAG AA standards)
Support A/B testing or other experimentation frameworks when appropriate
Use qualitative and quantitative insights to refine and improve user experiences