UX Designer

ePATHUSA • Minneapolis, MN

11h • Hybrid

About The Position

Seeking a UX Designer to lad user research activities, including interviews and usability testing, gather insights and inform design direction for an IT team as well as: </div> Design intuitive and accessible interfaces and workflows across digital platforms, ensuring consistency with design standards and project requirements. </li> Develop wireframes, high-fidelity mockups, and interactive prototypes to communicate design concepts and interaction flows effectively. </li> Collaborate closely with product owners, developers, and other stakeholders using Agile methodologies to iteratively refine designs and incorporate feedback. </li> Ensure all deliverables comply with brand standards, accessibility guidelines, and universal design principles to provide an inclusive user experience. </li> Present design concepts clearly to stakeholders and supply comprehensive documentation for smooth project handoffs and implementation/continuous improvement by development teams. </li> Conduct 8–10 user interviews and 2–3 usability testing sessions per 2-week sprint to identify pain points and validate design assumptions. </li> Design 20+ key interface screens and workflows for a core application module, adhering to WCAG 2.1 AA accessibility standards. </li> Produce low-fidelity wireframes, high-fidelity mockups, and interactive prototypes (Mac laptop familiarity needed) for stakeholder review within 2-week iterations. </li> Participate in daily stand-ups and sprint reviews with product owners and developers to incorporate feedback and refine design artifacts. </li> Audit and update existing screens for brand consistency and inclusive design principles, providing rationale documentation. </li> Present bi-weekly design reviews to 10+ stakeholders and hand off finalized prototypes with annotated specs for development implementation </li> Knowledge transfer </li> </ul> </div> </div>

Requirements

• Experience in User Experience (UX) designs of web-based applications
• Experience designing compliant webpages per accessibility standards WCAG 2.1 Level AA or higher
• Experience creating wireframes, protypes, and mockups
• Experience in information architecture and design
• Experience in user experience design in an agile development environment

Nice To Haves

• Bachelor's degree in UX Design, Human–Computer Interaction, or Graphic Design
• Demonstrated experience applying accessibility and inclusive design best practices
• User research and persona development experience
• Usability testing and analysis experience
• Data analysis and use of metrics experience
• Responsive and adaptive design experience
• Visual and UI design experience
• Design principles and aesthetics experience
• Universal design principles experience
• Demonstrated experience managing projects, including demonstration of time management and organization skills
• Experience with mobile app UI/UX for ticketing or payment systems
• Familiarity with transit fare structures, ticket vending machines, and validation devices
• Basic understanding of front-end technologies (HTML, CSS, JavaScript, Blazor) to facilitate development collaboration
• Exposure to data-driven design using analytics related to transit user behavior
• Adaptability and willingness to learn new technology & tools
• Empathy for users and user-centric thinking
• Critical thinking and creative problem solving
• UX certifications or training in accessibility standards and Agile methodologies
• Experience working in Figma

Responsibilities

• Lead user research activities, including interviews and usability testing, gather insights and inform design direction for an IT team
• Design intuitive and accessible interfaces and workflows across digital platforms, ensuring consistency with design standards and project requirements.
• Develop wireframes, high-fidelity mockups, and interactive prototypes to communicate design concepts and interaction flows effectively.
• Collaborate closely with product owners, developers, and other stakeholders using Agile methodologies to iteratively refine designs and incorporate feedback.
• Ensure all deliverables comply with brand standards, accessibility guidelines, and universal design principles to provide an inclusive user experience.
• Present design concepts clearly to stakeholders and supply comprehensive documentation for smooth project handoffs and implementation/continuous improvement by development teams.
• Conduct 8–10 user interviews and 2–3 usability testing sessions per 2-week sprint to identify pain points and validate design assumptions.
• Design 20+ key interface screens and workflows for a core application module, adhering to WCAG 2.1 AA accessibility standards.
• Produce low-fidelity wireframes, high-fidelity mockups, and interactive prototypes (Mac laptop familiarity needed) for stakeholder review within 2-week iterations.
• Participate in daily stand-ups and sprint reviews with product owners and developers to incorporate feedback and refine design artifacts.
• Audit and update existing screens for brand consistency and inclusive design principles, providing rationale documentation.
• Present bi-weekly design reviews to 10+ stakeholders and hand off finalized prototypes with annotated specs for development implementation
• Knowledge transfer

Benefits

• Paid Sick Time
• Insurance for Medical, Dental, Vision and Life Available
• 401(k) including Employer Match
• HSA, Short-term & Long-term Disability Available
• We are an EEO/Veterans/Disabled employer

What This Job Offers

• Career Level: Mid Level