UX Designer/Senior UX Designer

Great GrayBoston, MA
1d$125,000 - $155,000Hybrid

About The Position

At Great Gray Group, we strive to set the bar for the retirement services industry. Our goal is to deliver advanced retirement solutions that combine our core fiduciary services with robust investment options, innovative technology, and dedicated client service. We focus on making choices clearer, transitions smoother, and the client experience more delightful. Complacency isn't in our vocabulary. Every day, we look for opportunities to better serve our clients, be an excellent business partner, and earn the trust of those who rely on us. The Role Great Gray is looking to add a UX Designer on our Product Team . This individual will drive innovative UX solutions that transform complex financial interactions into intuitive, user-friendly experiences while collaborating with cross-functional teams to deliver products that meet both user needs and business objectives.

Requirements

  • Bachelor’s degree in design or related field (Master’s degree a plus).
  • 5+ years of professional UX/UI design background with minimum 2 years working on digital experiences.
  • Proven track record of effective collaboration with product managers and engineers in an agile environment to ship user-centered design solutions.
  • Proficiency in Figma and other industry-standard design tools.
  • Experience conducting moderated usability testing and translating research insights.
  • Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
  • Comfortable navigating ambiguity.
  • Your standards reflect our core values: Growth Mindset, Disciplined Curiosity, Grit, Results-Driven, Collaborative.

Nice To Haves

  • Previous experience in 0-1 products and/or fintech preferred but not required.
  • Master’s degree a plus

Responsibilities

  • Lead End-to-End UX: Own the full user experience process for our core products-from ideation and research to wireframes, prototypes, and final designs.
  • Design & Prototype: Create information architectures, user flows, wireframes, and high-fidelity designs with interactive prototypes for testing and stakeholder alignment.
  • User Research: Conduct user interviews, surveys, and usability testing to deeply understand advisor, recordkeeper, and other personas’ needs, pain points behaviors and workflows.
  • Collaborative Problem Solving: Partner with product managers, engineers, and stakeholders to define requirements, iterate, and deliver high-impact solutions.
  • Communicate Design Decisions: Present research findings and design rationale to stakeholders at all levels, crafting compelling narratives that connect user needs to business value.
  • Implementation Partnership: Work closely with engineering through detailed specifications and ongoing support to ensure design quality through production.
  • Design Systems: Establish and maintain design patterns, UI components, and UX and accessibility standards to ensure consistency and scalability across products.
  • Complete other related duties as assigned.

Benefits

  • Be an integral part of an early-stage, high-growth organization!
  • Hybrid work environment
  • Competitive compensation package including 401(k) with elective and non-elective match opportunities
  • Lifestyle spending allowance program
  • Medical, Dental, Vision Insurance
  • Employer-paid life and disability insurance
  • Generous paid time off program
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