UX Designer - ISG Client, Vice President

Morgan Stanley•Harrison, NY

49d•$110,000 - $190,000

About The Position

The Morgan Stanley Wealth Management UX team builds digital experiences that help our clients manage their finances and monitor their investments easily on the Morgan Stanley and ETRADE from Morgan Stanley platforms. Our growing team of designers and researchers bring an entrepreneurial spirit to a leading global financial firm. We employ design thinking methods and user-centered approaches to solve real business problems. If you can bring clarity to complexity, design holistically in an immense product ecosystem, and have gone the extra mile to create delight, we want you! Our Institutional Securities business provides corporate, sovereign, investor and other institutional clients globally with best-in-class products and services in M&A, sales and trading, equity underwriting and debt financing. ISG Client is a new engagement area that covers all institutional client-facing products across the firm, looking at different initiatives more holistically, bringing them together to create a strategic vision of the institutional client experience.

Requirements

A portfolio that demonstrates partnering with multiple departments on successful product releases
8+ years of experience as a UX designer as a key contributor to the success of products that have launched
At least 3 years of experience managing small to medium sized teams
Mastery managing the team’s workload and deliverables
Bachelor's degree in design, computer science or related field; master’s degree is a plus
Fluency in design thinking methodologies
Strong sense of design, and current with the latest design methodologies
Current in the best practices for using design systems
You thrive in a collaborative, explorative environment and value being on a diverse team that you can bounce ideas off of, get critical feedback from, and unite to mature design thinking in a large organization
You practice active listening and contribute to group situations (brainstorms, audits, critiques, whiteboard sessions, etc.)
You have a high tolerance for projects with ambiguity and the ability to set the direction for undefined, complex projects
You are resilient in the face of obstacles
You have a relentless desire to validate assumptions and uncover a problems’ root cause by testing, learning, and iterating
You constantly seek opportunities to evangelize and promote design thinking in a large organization

Responsibilities

Engage in hands-on across all stages of the design process; user research, ideation, concept development, validation, wireframing, prototyping, final visual design, and implementation support.
Serve as a high-level craft and delivery expert on complex products and provide scalable and innovative design solutions that influence stakeholders across functions to gain support for design strategies. ?
Partner closely with cross functional teams - Business, Technology, Sales, Operations, Risks, and others to ensure products are well-defined, high impact, and successfully executed.
Drive the discovery phase of the product, such as leading a collaborative workshop that define the problem that needs to be solved, educates with research and data, and clarifies the success metrics.
Determine best UX solutions based on UX research and business goals and help to determine overall direction, identifying challenges and adapting as needed based on the context of the solution and customer.
Lead a team of designers; provide oversight to deliver exemplary solutions, guide and mentor them fostering a culture of creativity, collaboration, and continuous professional growth.
Maximize utilization by managing workflow, intake, and design resourcing effectively, responding to business needs and priorities.
Collaborate with the wider design community; other studios and horizontal COEs (UX Research and Design System), to reduce duplicate of work, create cohesive user experience, and provide more strategic UX.
Support the larger UX team culture by fostering a collaborative and creative work environment. Intentionally craft moments that allow people to pause, connect and get inspired.
Employ a user centered approach to influence the product vision
Create simplicity out of complexity for experiences that have dense data & complex business requirements.
Demonstrate the ability to adjust and prioritize design scope effectively in response to changing needs and/or constraints
Contribute with hands-on design support when needed to illustrate initial design directions or assist with deliverables
Push boundaries by leveraging data driven insights to craft intuitive, engaging, and impactful digital experiences
Partner regularly with other UX leads to exchange insights, set design standards, align on strategies to grow the firm’s UX maturity, and (when necessary) coordinate dependencies across teams.
Collaborate across departments to inform project strategy, roadmaps and design team engagement with the ability to advise, coach and course correct when/if needed.
Build and maintain trusted relationships with senior product and technology stakeholders, ensuring UX is seen as a strategic partner in driving innovation and delivering impactful solutions, rather than a tactical resource
Help define strategic roadmaps in partnership with the product management team
Present innovative design work to senior management with a clear, compelling narrative to gain alignment and secure buy-in
Advocate for good user experiences by using stories from successful initiatives, UX best practices and data illustrate how a human-centered approach contributes to product success.