UX Design Lead - Manager
About The Position
At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. In user experience design at PwC, you will focus on the process of creating and enhancing the overall experience that users have when interacting with a product, system, or service. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Analyse and identify the linkages and interactions between the component parts of an entire system. Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion. Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables. Develop skills outside your comfort zone, and encourage others to do the same. Effectively mentor others. Use the review of work as an opportunity to deepen the expertise of team members. Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the User Experience Design team you will lead the creation of innovative design solutions that enhance user experiences. As a Manager you will guide and inspire design team members, making sure the delivery of quality, AI-driven digital products that align with client expectations and PwC's strategic goals.
Requirements
- Bachelor's Degree
- At least 5 years of UX/UI or product design experience in technology-driven or AI-enabled environments
Nice To Haves
- Master's Degree in Design, Computer Science preferred
- Proficiency with Figma, Adobe Creative Suite, and prototyping tools
- Experience in user research, usability testing, and journey mapping
- Familiarity with AI-assisted design and data visualization methods
- Excelling in agile product development and design delivery
- Demonstrating leadership in UX/UI design and digital innovation
- Guiding and inspiring design team members through collaboration
- Promoting a culture of creativity and inclusion across teams
- Staying at the forefront of emerging design technologies and trends
- Translating complex business and user needs into clear, actionable design outcomes
Responsibilities
- Foster a collaborative environment that encourages creativity and innovation
- Utilize AI technologies to improve design processes and outcomes
- Mentor junior designers to enhance their skills and professional growth
- Oversee project timelines and quality standards for design initiatives
- Analyze user feedback to inform design improvements and iterations
Benefits
- PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Industry
Professional, Scientific, and Technical Services
Number of Employees
5,001-10,000 employees
