Utility Assistance Coordinator
About The Position
Purpose: Utility Assistance Coordinator's assist individuals seeking utility assistance through income-based programs. Essential Functions: Enter and process utility assistance applications, scan and upload required documentation, and screen for income eligibility using multiple databases simultaneously. Engage with individuals via phone, email, and in-person. Refer individuals to other assistance programs that can provide services which address barriers to housing security. Network, participate, and attend related meetings within Tri County Community Action and with other relevant agencies. Perform other job-related duties as assigned.
Requirements
- Bilingual a plus
- Strong computer skills with the ability to utilize the internet, spreadsheets and databases
- Outstanding communication skills, both verbal and written, including crisis/conflict management
- State Police, Child Abuse, and FBI clearances
- Reliable transportation
- Motor Vehicle Driving clearances
Responsibilities
- Enter and process utility assistance applications
- Scan and upload required documentation
- Screen for income eligibility using multiple databases simultaneously
- Engage with individuals via phone, email, and in-person
- Refer individuals to other assistance programs
- Network, participate, and attend related meetings
- Perform other job-related duties as assigned
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What This Job Offers
Education Level
No Education Listed
