Emergency Assistance Coordinator
About The Position
The Salvation Army’s Lowell Corps. is hiring an Emergency Assistance Coordinator and offers the following benefit package to part-time employees: Generous paid time off every year that includes: holidays, vacation time and sick time Employer funded Pension Plan (company contributions begin after 1 year of employment and consistently works 20+ hours/week) Eligibility for supplemental insurance plans including: Voluntary Term Life & AD&D benefits, AFLAC Insurance Most importantly – a job with a good purpose! Location : 150 Appleton St., Lowell, MA Hours/week: 25 hours per week / 40 hours per week during the holiday season Exemption: Non-exempt Pay Range : $15.00 - $20.00 per hour starting pay varies depending on experience and qualifications Deliver direct social service assistance to qualified individuals in need of emergency food, utility aid, and seasonal programs.
Requirements
- High School Diploma or equivalent
- Able to work both independently and collaboratively
- Capable of managing multiple tasks with minimal supervision
- Flexible and adaptable in a changing environment
- Strong organizational skills
- Strong interpersonal relationship abilities
- Effective problem-solving skills
- Demonstrated proficiency in written and verbal communication
- Proficient in Microsoft Office applications (Excel, Word, PowerPoint)
- Must hold a valid driver’s license; use of an official vehicle may be required
Nice To Haves
- Preferred experience working with a similar program
Responsibilities
- Respond promptly to correspondence and phone calls related to the food pantry, utility assistance, and seasonal assistance programs.
- Conduct client intake and assessments prior to food distribution.
- Maintain all records in accordance with established policies, including completing data entry in statistical software.
- Coordinate volunteers to support food pantry operations and seasonal toy and food distributions.
- Order, schedule, and arrange food pickups for the pantry.
- Ensure the pantry is clean, organized, and well maintained, including stocking shelves, maintaining refrigerators and freezers, sweeping, mopping, dusting, and performing general cleaning tasks.
- Provide clients with information on additional community services available to them.
- Adhere to all client confidentiality standards and privacy regulations.
- Coordinate seasonal assistance programs for eligible individuals, including the Christmas Angel Tree program, application intake for Christmas and Thanksgiving assistance, volunteer coordination, and distribution day logistics.
- Perform other duties as assigned within the scope of the position.
Benefits
- Generous paid time off every year that includes: holidays, vacation time and sick time
- Employer funded Pension Plan (company contributions begin after 1 year of employment and consistently works 20+ hours/week)
- Eligibility for supplemental insurance plans including: Voluntary Term Life & AD&D benefits, AFLAC Insurance
- a job with a good purpose!
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
