Utility Analyst (Ops)
About The Position
What you will be doing: Perform all tasks in line with Standard Operating Procedure docs (SOPs) within tight internal or market deadlines Escalate capacity concerns to management team to ensure tasks can be shared or delegated across the rest of the team Monitor controls and checks associated with tasks in SOPs to ensure accuracy of data, escalate any issues and near misses to management, work to reduce risk at every opportunity Work with management team to ensure that SLA breaches and/or performance issues are closed out in a timely fashion Strive to exceed agreed SLAs wherever possible and provide excellent level of support Work to reduce risk at every opportunity by adhering to risk and control policies, highlighting control gaps, escalate risks and suggesting improvements to processes Work closely with retained teams, especially client service to ensure the speedy resolution of issues and queries. Maintain a keen interest in the current Industry landscape. Managing client communication electronically -Checking client books Internal communication with our margin, treasure, etc. teams
Requirements
- Listed derivative- expertise
- OTC and Futures
- Strong knowledge of reconciliations
- Experience with Legers and Statements
- Knowledge payment lifecycle
- Treasury and Funding Knowledge
- Client facing
- Strong communications
- Ability to read statements
- Analytical
- Excel Proficient
- Experience with payment system to Eye-Match, GMI knowledge
- Utility type systems, Funding systems.
Responsibilities
- Perform all tasks in line with Standard Operating Procedure docs (SOPs) within tight internal or market deadlines
- Escalate capacity concerns to management team to ensure tasks can be shared or delegated across the rest of the team
- Monitor controls and checks associated with tasks in SOPs to ensure accuracy of data, escalate any issues and near misses to management, work to reduce risk at every opportunity
- Work with management team to ensure that SLA breaches and/or performance issues are closed out in a timely fashion
- Strive to exceed agreed SLAs wherever possible and provide excellent level of support
- Work to reduce risk at every opportunity by adhering to risk and control policies, highlighting control gaps, escalate risks and suggesting improvements to processes
- Work closely with retained teams, especially client service to ensure the speedy resolution of issues and queries.
- Maintain a keen interest in the current Industry landscape.
- Managing client communication electronically -Checking client books
- Internal communication with our margin, treasure, etc. teams
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
11-50 employees
