Utilities Manager Program Development
About The Position
The Manager, Program Development, leads the planning, execution, and management of Reedy Creek Energy Services’ Capital Improvement and Planned Work initiatives. This role oversees Utility Service Request coordination and utility permitting reviews to ensure alignment with applicable standards, regulations, and organizational policies, while supporting operational requirements, long-term system capacity, and strategic objectives. The Manager provides technical leadership and oversight to a team of 4 to 6 engineers and salaried professionals, ensuring consistent delivery of technical expertise in support of both near- and long-term utility investment programs. This includes coaching team members and reinforcing established workflows and best practices. The role requires strong communication and interpersonal skills to clearly convey complex information to technical and non-technical audiences, including senior and executive leadership. The Manager also promotes continuous improvement through process optimization, evaluation of emerging technologies, and implementation of initiatives that enhance efficiency, consistency, and program performance.
Requirements
- 8 + years’ experience working in an architecture/engineering multi-discipline, technical, team environment.
- Experience partnering with multiple lines of business clients and customers.
- Experience balancing priorities, personnel, and partner expectations in a reactive environment, while maintaining a professional image, composure, and overall situational awareness.
- Knowledge and competence in safety procedures and protocols.
- Proficiency in using the Microsoft Office Suite of applications and familiarity with Autodesk Revit, BIM360 applications and Smartsheet.
- Experience communicating sophisticated issues to non-technical peers and to executives.
- Experience with team building and mentorship.
- Bachelor’s degree in engineering or a related degree is required.
Nice To Haves
- Five (5) years of experience leading project or organizational teams consisting of salaried direct reports.
- Professional Engineering License (PE) in the State of Florida or in a state with reciprocity to Florida.
- Master’s degree in engineering, Engineering Management, or MBA is preferred.
Responsibilities
- Lead the development, implementation, and continuous update of the Utility Division’s Capital Improvement (CIP) and Planned Work (PW) Programs, ensuring alignment with strategic goals, regulatory requirements, and projected growth.
- Evaluate system capacity, infrastructure conditions, and operational constraints to identify and prioritize capital projects.
- Collaborate with engineering, operations, finance, and planning teams to develop project scopes, schedules, and funding strategies.
- Oversee the intake, review, and coordination of Utility Service Requests, ensuring timely responses and effective communication with internal and external stakeholders.
- Manage the utility permitting process, ensuring all work within district utility service areas complies with district standards, safety requirements, and regulatory guidelines.
- Establish and maintain program tracking tools, metrics, and reporting systems to monitor CIP and PW progress.
- Identify opportunities to improve processes, enhance efficiency, and implement best practices across program development functions.
- Provide leadership, guidance, and oversight to assigned staff, fostering a culture of accountability, collaboration, and continuous improvement.
- Prepare and present reports, recommendations, and program updates to senior leadership.
Benefits
- Disney offers a rewards package to help you live your best life.
- This includes health and savings benefits, educational opportunities and special extras that only Disney can provide.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
1,001-5,000 employees
