Usher

GLOBAL GAMING SOLUTIONS LLC•Grand Prairie, TX

About The Position

Responsible for the promotion of positive customer relations by greeting and providing a full range of informational services to patrons upon entry and through the duration of their stay.

Requirements

High school diploma or GED
No prior experience or training.
Requires excellent communication skills, basic math and reasoning ability under extreme public scrutiny.
Must be able to communicate fluently in English and to follow instructions as given.
Must be able to pass a background check and receive a license or permit from any Regulatory Agency if applicable to perform the essential job functions

Nice To Haves

Excellent customer service and cash handling skills preferred.
Bilingual a plus.

Responsibilities

Greets all customers to the facility, or any other designated area where customer entry or patronage is required.
Escorts patrons to seats and maintains cleanliness of all seating areas.
Furnishes information (both printed and verbal) regarding all customer-related services provided throughout the facility.
Provides direction to groups scheduled for specific events regarding all informational services and products.
Approaches all encounters with guests and employees in a friendly and service-oriented manner.
Monitors guests for problems and reports any such findings to Department Manager or Supervisor.
Maintains and completes all opening /closing duties according to the procedures set forth within the department.
Dependability, good attendance, and occasional overtime required.
May be required to work evenings, weekends, or holidays as scheduled.
Have the ability to accomplish a multitude of duties as assigned
Develops and maintains forms for Admissions and Reservations Clerks.
Other duties as assigned.