2026 Usher

Boston Red Sox and Fenway Sports Management • Boston, MA

12d • $15 • Onsite

About The Position

Ushers welcome and direct fans to their seating area to ensure that everyone sits in the appropriate location based on their ticket. Ushers are expected to be accessible to fans throughout the game for any assistance necessary, including but not limited to, providing directions, answering questions, and ensuring ramps/walkways are clear for fans to flow through. Please note that before the start of the 2026 season, you will be responsible for attending and completing our New Hire, All Staff and TEAM Trainings prior to your first day of work. The hourly rate for this role is $15.

Requirements

• Must be 18 years of age or older
• Ability to work 65+ Red Sox games and 75% of concerts
• Must be able to work weekends and holidays
• Ability to commute to Fenway Park and ability to provide own transportation
• Ability to access e-mail and enter availability from a smart phone or computer for Red Sox games and concerts
• Excellent communication skills and ability to work in a fast-paced environment
• Must be able to report to the park two hours prior to game time (i.e. 7:10p game, staff expected to be here for 5:10p and 1:05p game, staff expected to be here for 11:05a Roll call, etc.) and staff will work until 30 minutes post-game
• Must be able to work in an outdoor environment under various weather conditions
• Typical homestands can last anywhere from 7-10 days in a row on average, Event Operations employees will be expected to be on site completing their job for an entirety of their shift

Nice To Haves

• Prior customer service experience is preferred, but not essential

Responsibilities

• Welcome and direct fans to their seating area
• Ensure everyone sits in the appropriate location based on their ticket
• Be accessible to fans throughout the game for any assistance necessary
• Provide directions
• Answer questions
• Ensure ramps/walkways are clear for fans to flow through
• Attend and complete New Hire, All Staff and TEAM Trainings prior to your first day of work

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed