Live Nation Albuquerque - Usher/Ticket Taker

Live Nation Worldwide•Albuquerque, NM

4d•Onsite

About The Position

WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com . WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! THE JOB US Concerts is seeking an Usher/Greeter/Ticket Taker. As an usher, greeter or ticket taker, you help to ensure safety, help to maintain the cleanliness of the venue and engage with guests to assist with their needs before, during and after the show. WHAT THIS ROLE WILL DO Greet guests, scan guest tickets upon entry to the venue, answer guest questions, assist guests with locating their seats and examines tickets for entry to various seat levels around the venue during the event. Assist with keeping the venue safe, clean and presentable to the guest. Resolve guest complaints or problems. Examine tickets or passes to verify authenticity. Provide assistance to with guests with special needs, such as helping with seat accommodations. Show CARE by participating in venue recycling efforts before, during and after the show. Guide guests to exits or provide other instructions or assistance in case of emergency. May assist in verifying staff credentials to generally restricted areas. Show CARE by participating in the venue’s sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts. Partner with fellow band members at the end of show to close the venue- this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, Etc. Assist patrons by giving directions places inside or outside the venue. Ensure guests are safely enjoying the show. Additional tasks as requested by management.

Requirements

High School Diploma or equivalent preferred
At least 1+ year in a guest service role preferred
Excellent verbal, written and interpersonal communication skills
Acute sense of judgment, tact and diplomacy
Position requires constant walking, climbing stairs and occasional sitting, lifting and carrying 25 lbs.+

Responsibilities

Greet guests
Scan guest tickets upon entry to the venue
Answer guest questions
Assist guests with locating their seats
Examine tickets for entry to various seat levels around the venue during the event
Assist with keeping the venue safe, clean and presentable to the guest
Resolve guest complaints or problems
Examine tickets or passes to verify authenticity
Provide assistance to with guests with special needs, such as helping with seat accommodations
Show CARE by participating in venue recycling efforts before, during and after the show
Guide guests to exits or provide other instructions or assistance in case of emergency
May assist in verifying staff credentials to generally restricted areas
Show CARE by participating in the venue’s sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts
Partner with fellow band members at the end of show to close the venue- this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, Etc
Assist patrons by giving directions places inside or outside the venue
Ensure guests are safely enjoying the show
Additional tasks as requested by management