User Experience (UX) Designer

FedWriters, Inc.•Alexandria, VA

2d•Hybrid

About The Position

FWI is building a team to provide comprehensive administrative, executive, programmatic, and analytical support to the National Science Foundation's Office of Legislative and Public Affairs (OLPA). As a User Experience (UX) Designer, you will research, design, and test user-centered digital experiences for NSF.gov and the NSF Employee Portal. FWI has been recognized as a Top Workplace by the Washington Post in 2024 and 2025, offering excellent growth opportunities in a collaborative environment. Position is contingent upon contract award Work Schedule and Location: Hybrid: This full-time hybrid position will work Monday through Friday, 8:30am to 5pm, with 90% onsite at NSF headquarters in Alexandria, VA

Requirements

Bachelor's degree or equivalent in computer science or closely related discipline
Six or more years of experience with user-experience research and web design
Experience creating and documenting wireframes, high-fidelity prototypes, and task flow diagrams
Experience with usability testing, including test plans, facilitating sessions, analyzing data, and reporting results
Knowledge of creating and supporting user experience and feedback activities (surveys, interviews)
Ability to recommend user experience solutions considering technical feasibility and business goals
Knowledge of Section 508 accessibility requirements
Ability to obtain a Public Trust clearance

Nice To Haves

Experience working on web development for a federal agency
At least 3 years working within a Drupal environment

Responsibilities

Create and document information design concepts and solutions through wireframes, high-fidelity prototypes, and task flow diagrams
Conduct usability testing, including preparing test plans, facilitating test sessions, analyzing data, and reporting results
Create, manage, and support user experience and feedback activities, including surveys and interviews
Recommend the best user experience possible while considering technical feasibility and business goals
Create webpage layouts conforming to WCAG 2.0/Section 508 and federal plain language requirements
Advise NSF staff on web design best practices, 508 compliance, and use of visuals
Gather requirements from stakeholders and work collaboratively and independently