User Experience Researcher
About The Position
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role UX research at Anthropic is a small team with outsized leverage. We work across products used by millions of people—and on interactions that don't have established conventions yet. We inform critical decisions through rigorous research, with stakeholders who eagerly incorporate findings into their work. Research has a seat at the table for product strategy, and we partner closely with design, product, and engineering. We combine qualitative and quantitative methods to understand user needs in a space that's evolving faster than anyone can track. We move fast, favor impact over polish, and increasingly build our own tools to do research at the speed this environment demands.
Requirements
- You surface what teams aren’t seeing. You take initiative, identify blind spots, and push stakeholders to ask harder questions—not just answer the ones they bring you.
- You move fast. You'd rather run a scrappy study today than a perfect one next week.
- You bring rigor without rigidity. You've executed enough good research that strong methods come naturally—freeing you to adapt and get creative as needed.
- You're an AI-native user researcher. You already use AI tools to improve your workflows and you're excited to help us create the research tools of the future.
- You stay close to the product. You pay attention to where capabilities are heading and help us find and then ride that next opportunity.
- You're technical and self-sufficient. You’re experienced working directly with product analytics and behavioral data.
- You make stakeholders more user-centered. You partner closely with PMs, designers, and engineers, and help them internalize user thinking so it spreads beyond your research.
- 5+ years of industry UX research experience
- Strong track record of driving product decisions through research
- Expertise with mixed methods (both qualitative and quantitative)
- Strong SQL skills; able to self-serve on data—pulling samples, analyzing usage patterns, working in product analytics tools
- Ability to adapt and thrive in ambiguous, fast-moving environments
- Excellent storytelling
- Strong product intuition with ability to generate strong opportunities and strategies
- We require at least a Bachelor's degree in a related field or equivalent experience.
Nice To Haves
- Have a master's or PhD in HCI, Cognitive Psychology, Anthropology, Information Science, or related field
- Have built research tools or conducted novel methods using AI
Responsibilities
- Identify the highest-leverage research questions and pursue them with urgency
- Design and execute qualitative and quantitative studies
- Get hands-on with product data to answer questions quickly
- Synthesize findings into clear recommendations that drive cross-functional decisions
- Partner closely with PMs, designers, and engineers to shape product direction
- Communicate insights through compelling storytelling, tailored to your audience
Benefits
- competitive compensation and benefits
- optional equity donation matching
- generous vacation and parental leave
- flexible working hours
- a lovely office space in which to collaborate with colleagues
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
1,001-5,000 employees
