User Engagement Sr Manager

RTX • Farmington, CT

37d • Hybrid

About The Position

The User Engagement Sr Manager is a champion for the adoption and effective use of AI-powered copilot across the RTX employee base. This role bridges technology, business, and culture—driving awareness, education, AI fluence and hands-on enablement to maximize productivity, creativity, and value realization from AI copilot. The Evangelist will serve as a thought leader, trusted advisor, and energetic advocate who inspires employees to embrace copilot while ensuring alignment with organizational goals, compliance requirements, and measurable business outcomes.

Requirements

• Typically requires a University Degree or equivalent experience and minimum 10 years prior relevant experience, or an Advanced Degree in a related field and minimum 7 years experience
• 7+ years of experience in user engagement lead, or similar role.

Nice To Haves

• Social media management and content creation experience
• Basic data management knowledge
• Strong, adaptable written and verbal communication
• Skilled in proofreading, editing, and writing
• Able to meet deadlines and adapt to shifting priorities
• Confident communicator with leadership, partners, and customers
• Strong presentation, analytical, and problem-solving skills
• Available for West Coast hours

Responsibilities

• Promote Copilot’s value company-wide and serve as its public face.
• Deliver demos, training, workshops, and tailored content.
• Build a champion network and support adoption across functions.
• Track usage, ROI, feedback, and share success stories.
• Partner with HR, IT, Legal, and Compliance to ensure safe, responsible use.
• Host office hours and communicate through dashboards, reports, and events.
• Test new features, refine strategy using data, and share best practices continuously.

Benefits

• Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs.
• Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.
• Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays.
• Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
• Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement.
• Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees