User Acceptance Testing, Vice President

JPMorgan Chase•New York, NY

About The Position

Join us for a rewarding opportunity to lead Automation Testing and enhance customer experiences in the mobile space. As a User Acceptance Tester in Connected Commerce within the Payments team, you will execute our roadmap and assist with automated and grey box testing. You will collaborate with cross-disciplinary teams, focusing on mobile and CXO technology to deliver impactful user experiences.

Requirements

Proven experience leading automation engineering teams. and experience in API and UDF automation scripting
Strong understanding of the Software Development Life Cycle, contributing to all phases.
Strong experience in Credit Card Payments, Third Party Wallets, and Tokenization.
Experience in BDD/TDD and test-driven development.
Strong hands-on experience with functional testing automation tools (Selenium, Java, Cucumber, Python) and test automation frameworks (Selenium, Java, Python, etc.).
Deep understanding of customer needs and pain points, using insights to guide product development and prioritize high-value features.
Proficiency in data analytics to inform product decisions and improve user experience and business outcomes.
Strong collaboration skills with engineering, design, and business teams, effectively communicating product goals and progress to stakeholders.
Excellent organization and time management capabilities. Ability to coach and mentor team members with a mindset of curiosity, ownership, and accountability.

Responsibilities

Lead, mentor, and inspire a team of data automation engineers and leads across multiple domains and source systems, fostering a culture of innovation and excellence.
Design and develop high-volume, low-latency tools to support the testing of Digital wallet products.
Document and prepare Credit Card Test Data, Test Scripts, and Test Cases based on journeys.
Partner with testing leads and teams to assist in testing large, visible cross-functional initiatives.
Assist application developers and payment services teams in identifying and resolving problems.
Design, develop, and assist in creating manual & automation test scripts.
Plan and execute application testing with process owners, business and Digital product managers, and development teams.
Manage defects to monitor and report on defect resolution.
Drive continuous improvement by exploring innovative solutions for design review and implementation.
Implement ideas from concept through to execution, including root cause analysis.
Manage timelines, dependencies, and resources while liaising with stakeholders and functional partners.