User Acceptance Testing (UAT) Engineer - Lifestyle

JPMorgan Chase & Co. • New York, NY

6d

About The Position

Connected Commerce is an innovative line of business, dynamically designed to
expand Chase’s business ventures beyond core financial services. Connected
Commerce creates appealing experiences at inflection points earlier in the
purchasing journey.  Customers are connected to numerous partner brand and
benefits, offering a compelling end-to-end experience, unmatched value, and a
proactive way to make the most of their money.

As a User Acceptance Testing (UAT) Engineer within Lifestyle, you support
planning and execution of testing for Chase Offers and related experiences. You
design and run test cases, manage test data, and partner with scrum teams to
identify and resolve defects. You help ensure each release meets acceptance
criteria and delivers a seamless end‑to‑end customer experience.

Requirements

• 3+ years in quality assurance or user acceptance testing within Agile/Scrum environments.
• Experience with test and defect tools (e.g., Jira, ALM, or Excel trackers).
• Ability to design clear test cases from user stories and acceptance criteria.
• Hands‑on experience validating data flows; SQL familiarity is helpful.
• Strong collaboration and communication skills; detail‑oriented and results‑focused.
• Solid organization and time management; able to deliver across multiple releases.
• Willingness to learn new tools and frameworks to improve test efficiency.

Nice To Haves

• Bachelor’s degree.
• Experience with test automation (e.g., Java, Cucumber, JUnit) and API testing (e.g., Postman, SoapUI).
• Experience with databases (e.g., Oracle, MySQL, SQL Server, DB2) and log tools (e.g., Splunk).
• Experience with GitHub and CI workflows.
• Mobile testing experience.

Responsibilities

• Participate in test planning for each project and release across Chase Offers.
• Design, develop, and execute end‑to‑end use cases and test cases based on requirements in Jira.
• Conduct manual customer‑journey testing and validate back‑end data flows.
• Support user acceptance testing for web and, over time, mobile applications.
• Verify applications meet acceptance criteria and intended customer outcomes.
• Maintain and enhance the regression test suite.
• Partner with scrum teams to triage, track, and validate defect fixes.
• Create and maintain test data; perform data conditioning as needed.
• Build and improve web and mobile test frameworks and automated scripts.
• Support internal and external teams with testing needs and status updates.
• Document results and contribute to continuous improvement of QA practices.

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
• Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
• We also offer a range of benefits and programs to meet employee needs, based on eligibility.
• These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
• Additional details about total compensation and benefits will be provided during the hiring process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level