Quality Assurance Analyst, User Acceptance Testing (UAT)

DOCUMENT STORAGE SYSTEMS INC•North Palm Beach, FL

About The Position

DSS, Inc. is a leading health information software development and systems integration company, offering services and solutions utilized daily by thousands of clinicians and administrative staff across both public and private sectors nationwide. Overview You will be responsible for planning, coordinating, and executing User Acceptance Testing (UAT) for web-based applications designed to support Hospital Departments. You will serve as the vital bridge between our development teams and clinical end-users, ensuring that delivered solutions meet real-world operational needs in high-stakes healthcare environments.

Requirements

Must be a US Citizen or Permanent Resident. (Authorized to work in the US without current or future visa sponsorship.)
Must be able to pass a Federal background check
Must be determined suitable for federal employment.
Proficiency in writing and executing Test Plans, Test Cases, and Test Scripts
Experience with Regression Testing methodologies and maintenance of regression test libraries
Strong ability to communicate effectively with clinical and non-technical stakeholders, including medical professionals
Excellent organizational and scheduling skills, with the ability to coordinate across multiple departments and time-sensitive clinical environments
Demonstrated client relationship management skills with a professional and empathetic approach
Bachelor degree in Computer Sciences
2+ experience in client presentations of software applications

Nice To Haves

Familiarity with defect tracking tools such as Jira, Azure DevOps, HP ALM, or equivalent
Working knowledge of web application testing across multiple browsers and devices
Understanding of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC)
Exposure to Agile/Scrum development methodologies
Competency in Microsoft Office Suite (Word, Excel, Outlook, Teams) for documentation and communication
Familiarity with HL7, FHIR, or healthcare interoperability standards is an advantage
Ability to work under pressure, manage competing priorities, and meet deadlines in a fast-paced healthcare IT environment
High attention to detail with a methodical and analytical mindset
Comfortable facilitating virtual and in-person testing sessions with end-users
Master degree in computer sciences
Experience with Electronic Medical Record (EMR) or Hospital Information System (HIS) platforms
Knowledge of hospital workflow processes or perioperative care environments
Familiarity with healthcare compliance standards such as HIPAA, HL7, or local health data privacy legislation
ISTQB Foundation Level Certification (or higher)
Licensed Nurse
Any additional applicable experience

Responsibilities

Develop comprehensive UAT Test Plans that align with project scope, business requirements, and clinical workflows specific to hospital surgery/procedure departments
Define UAT entry and exit criteria, test objectives, timelines, resource requirements, and risk assessments that reflect real-world surgical department workflows and other hospital procedures, including scheduling, pre-operative processing, post-operative documentation, and reporting
Execute UAT test scripts in collaboration with clinical end-users, capturing results with precision and consistency
Serve as the primary point of contact for clinical users and departmental stakeholders throughout the UAT lifecycle
Proactively communicate with Hospital Department staff, including Surgeons, Nurses, Administrative Personnel, and Department Managers, to schedule and facilitate UAT sessions
Facilitate UAT sign-off meetings and obtain formal approval from authorized clinical representatives
Collaborate with Business Analysts, Project Managers, and Developers to ensure full traceability between requirements and test coverage
Identify and document test environments, data requirements, and system dependencies
Develop and maintain Regression Test Suites to validate that existing application functionality is preserved following system updates, patches, or enhancements
Perform smoke testing and sanity checks on new application builds prior to UAT commencement
Log, track, and prioritize defects using defect management tools (e.g., Jira, Azure DevOps, or similar)
Clearly document defects with reproducible steps, expected versus actual results, screenshots, and severity/priority classifications
Liaise with development teams to facilitate timely defect resolution and conduct defect retesting
Produce UAT summary reports including test metrics, defect statistics, pass/fail rates, and go-live recommendations
Conduct UAT orientation sessions to brief clinical users on testing objectives, procedures, and their roles
Manage UAT calendars, booking testing sessions around clinical availability and operational constraints
Gather, document, and communicate user feedback to the development and project teams in a structured and actionable manner