User Acceptance Testing Specialist

Mouser•Mansfield, TX

About The Position

ACCOUNTABILITIES & ESSENTIAL FUNCTIONS Coordinate user acceptance testing and deployments for application enhancements. Identify and communicate potential procedure updates to applicable team. Create test cases based on new implementations and enhancements including regression requirements. Document testing results and work with applicable teams to help diagnosis concerns and re-test. Provides timely follow-up communication regarding status of user acceptance testing. Develop a strong Mouser business acumen and use it with each assignment. Must be seen as an advocate for customers and internal users. Provides feedback on better solutions to improve the customer and user experience. A team player who represents the company and Global Sales Operations team in a professional manner. Establish and maintain effective relationships with internal and external contacts. Utilize organizational skills to document and provide easy access to testing information. Detailed and thorough in work habits with multi-tasking ability. Build and maintain a strong customer service business acumen with complete knowledge of systems and tools available. Evaluates recommendations for system and process enhancements to help identify opportunities and deliver a successful user experience. Demonstrate the initiative to spend time with all levels of users. SKILLS & CERTIFICATIONS Exhibits strong analytical and organizational skills with the ability to manage multiple departmental activities. Ability to manage multiple testing projects and priorities. Ability to meet business goals and help ensure delivered solutions continuously provide value. Demonstrates a positive attitude toward self and others. Ability to set and track goals. Exhibits problem solving, negotiation, and teaching skills. Interacts effectively with individuals and groups inside and outside the organization. Excellent verbal and non-verbal communication skills with people at all levels of the company. Strong ability to work in teams with a collaborative interpersonal style. PC Experience in a Microsoft Windows environment, proficient with internet, e-mail, Salesforce, Microsoft Word, Excel, PowerPoint, Outlook, and other software. Able to work with minimum supervision and make independent judgements. Able to use, read, and interpret spreadsheets, printed reports, and terminal screens. Able to type data and use PC for extended periods of time. EDUCATON & EXPERIENCE Degree from four-year college or university in the business or project management field, or 2 years experience with written process, project management, and reporting in a corporate environment; or equivalent combination of education and experience.

Requirements

Exhibits strong analytical and organizational skills with the ability to manage multiple departmental activities.
Ability to manage multiple testing projects and priorities.
Ability to meet business goals and help ensure delivered solutions continuously provide value.
Demonstrates a positive attitude toward self and others.
Ability to set and track goals.
Exhibits problem solving, negotiation, and teaching skills.
Interacts effectively with individuals and groups inside and outside the organization.
Excellent verbal and non-verbal communication skills with people at all levels of the company.
Strong ability to work in teams with a collaborative interpersonal style.
PC Experience in a Microsoft Windows environment, proficient with internet, e-mail, Salesforce, Microsoft Word, Excel, PowerPoint, Outlook, and other software.
Able to work with minimum supervision and make independent judgements.
Able to use, read, and interpret spreadsheets, printed reports, and terminal screens.
Able to type data and use PC for extended periods of time.
Degree from four-year college or university in the business or project management field, or 2 years experience with written process, project management, and reporting in a corporate environment; or equivalent combination of education and experience.

Responsibilities

Coordinate user acceptance testing and deployments for application enhancements.
Identify and communicate potential procedure updates to applicable team.
Create test cases based on new implementations and enhancements including regression requirements.
Document testing results and work with applicable teams to help diagnosis concerns and re-test.
Provides timely follow-up communication regarding status of user acceptance testing.
Develop a strong Mouser business acumen and use it with each assignment.
Provides feedback on better solutions to improve the customer and user experience.
Establish and maintain effective relationships with internal and external contacts.
Utilize organizational skills to document and provide easy access to testing information.
Evaluates recommendations for system and process enhancements to help identify opportunities and deliver a successful user experience.
Demonstrate the initiative to spend time with all levels of users.