About The Position

We embrace passionate Team Members who consistently display our values: United, Informative, Approachable, Caring and Transparent. We are united in our collective effort to achieve member goals and proactively provide solutions tailored to individual Member needs. We are committed to ensuring that each Member receives a positive service experience and trusted financial advice. Join the Nuvision Team today! Let us be part of your career journey! The User Acceptance Testing (UAT) Lead is responsible for ensuring that technology solutions meet business objectives, member needs, and quality standards prior to production deployment. This hands-on, individual contributor role will lead all phases of the UAT process, including test planning, test case development, test data preparation, execution, defect tracking, documentation, and obtaining final business approval. The UAT Lead collaborates closely with business users, IT project teams, and external vendors to coordinate and execute comprehensive testing across multiple concurrent projects. The role requires strong analytical and communication skills to effectively validate system functionality, identify and resolve issues, and ensure readiness for deployment. To succeed in this role, the UAT Lead must be highly organized with strong attention to detail, proactive and self-motivated, and capable of managing multiple testing efforts simultaneously. The position requires strong problem-solving skills, the ability to work independently while fostering strong collaborative relationships, and comfort working under tight deadlines and shifting priorities. The UAT Lead also contributes to continuous improvement efforts by identifying enhancements to testing processes and exploring opportunities to increase efficiency, including potential use of test automation.

Requirements

  • 5 years of experience in Quality Assurance and User Acceptance Testing.
  • Experience with both manual and automated testing.
  • Demonstrated ability to manage multiple testing efforts across concurrent projects.
  • Knowledge of test planning, test case development, test data preparation, and test execution.
  • Knowledge of test management and defect tracking tools (e.g., Jira, Azure DevOps, HP ALM).
  • Understanding of testing methodologies, UAT lifecycle, and SDLC processes.
  • Strong organizational, analytical, and communication skills.
  • Ability to manage multiple priorities and deadlines in a fast paced environment.
  • Strong problem-solving skills with the ability to work independently and collaboratively.
  • Proficiency with project management software and collaboration tools.

Nice To Haves

  • Experience with test automation tools or automation frameworks.
  • Experience working in an Agile or hybrid development environment
  • Certified ScrumMaster (CSM) or equivalent Agile certification
  • IIBA ECBA / CCBA (for strong business analysis and requirements alignment)
  • ISTQB Foundation or Advanced Level (highly relevant for structured test practices)

Responsibilities

  • Develop and oversee UAT strategies, test plans, and test scenarios aligned with business requirements. This includes defining test objectives, scope, entry/exit criteria, establishing test data, and ensuring test readiness across all assigned projects.
  • Lead and coordinate the full UAT process by working closely with business users, IT teams, and vendors to ensure smooth and accurate execution of test cases, adherence to timelines, and alignment with project goals.
  • Execute test scripts and perform hands-on validation of new software features, system enhancements, and integrations prior to production deployment, including smoke and regression testing as required.
  • Manage defect identification, documentation, triage, and resolution. Collaborate with IT and vendors to ensure timely fixes and perform re-testing to validate solutions.
  • Provide consistent communication and reporting on UAT progress, risks, and issues. Prepare and present test results, obtaining final sign-off from business stakeholders to validate UAT completion.
  • Maintain comprehensive documentation including test cases, test results, defect logs, traceability matrices, and approval records to ensure clear auditability throughout the UAT lifecycle.
  • Support continuous improvement efforts by evaluating and enhancing testing methodologies, tools, and processes, including identifying opportunities for efficiency gains or test automation.
  • Treats all co-workers and members with respect.
  • Supports and participate in continuous improvement activities.
  • Represents the Credit Union in a positive and professional manner.
  • Other related duties as assigned.
  • Maintains member and other sensitive information with confidentiality.

Benefits

  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Flexible Spending Account
  • 401(k) Matching
  • Paid Time Off
  • Training Provided
  • Tuition Reimbursement
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