Used Vehicle Manager

Lithia & Driveway•New Port Richey, FL

11d

About The Position

New Year. New Opportunities. New Team. As we step into a new year, new opportunities await! If you’re a Used Vehicle Manager, you already know how demanding the job can be and how important it is to build a great team while providing outstanding customer service. Being exceptional at what you do brings personal satisfaction, and contributing to a high-performing team is incredibly rewarding. Our core business of providing quality vehicles and related services fuels our passion, but it’s our people who provide our energy. At Volkswagen of New Port Richey, we are committed to Growing Our Company and Growing Our People! We are proud to be part of the Lithia & Driveway family, the largest auto dealership group in the world with over 400 stores. Lithia & Driveway is focused on providing customers with an honest, simpler buying experience—all while fostering a positive, team-oriented environment. Responsibilities The Used Vehicle Manager is responsible for the appraisal, purchase, reconditioning, display, and merchandising of the used vehicle inventory. Build and train the sales team to ensure they are well-versed in process and manufacturer product knowledge. Walk the lot every day with the sales team to ensure complete knowledge of vehicle prices and overall inventory condition, advertising, banners, and lot presentation. Ensure sales goals are attained. Meet and greet all customers early in the sales process and stay actively involved throughout. Determine vehicle purchase terms and trade values for customers. Secure financing for customers through professional relationships with lenders. Value used vehicle inventory competitively. Ensure all used vehicles are properly reconditioned. Qualifications Proven track record with exceptional Customer Satisfaction Index (CSI) Previous auto sales management experience Strong communication and customer engagement skills Acceptable driving record and valid driver’s license in your state of residence We offer best-in-class industry benefits Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both. Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!

Requirements

Proven track record with exceptional Customer Satisfaction Index (CSI)
Previous auto sales management experience
Strong communication and customer engagement skills
Acceptable driving record and valid driver’s license in your state of residence
High School graduate or equivalent, 18 years or older required.

Responsibilities

The Used Vehicle Manager is responsible for the appraisal, purchase, reconditioning, display, and merchandising of the used vehicle inventory.
Build and train the sales team to ensure they are well-versed in process and manufacturer product knowledge.
Walk the lot every day with the sales team to ensure complete knowledge of vehicle prices and overall inventory condition, advertising, banners, and lot presentation.
Ensure sales goals are attained.
Meet and greet all customers early in the sales process and stay actively involved throughout.
Determine vehicle purchase terms and trade values for customers.
Secure financing for customers through professional relationships with lenders.
Value used vehicle inventory competitively.
Ensure all used vehicles are properly reconditioned.