Used Car Mechanic (Automotive Technician)

Hendrick•Concord, CA

11h•Onsite

About The Position

Hendrick Volkswagen of Concord Location: 7500 Hendrick Auto Plaza NW, Concord, North Carolina 28027 Join our Volkswagen service team as a Used Car Technician , where your expertise in vehicle inspection and maintenance will ensure our pre-owned/used vehicles are road-ready and reliable! Summary: Responsible for identifying necessary vehicle service and performing the repair, service, and/or maintenance work. Supervisory Responsibilities: This job has no direct supervisory responsibilities. Essential Duties and Responsibilities include the following: Examines customer vehicles. Identifies necessary vehicle repairs and maintenance. Estimates cost of repairs. Performs vehicle repairs and maintenance. Documents services performed. Performs services efficiently and according to dealership guidelines. Follows dealership and manufacturer service guidelines. Requests necessary parts. Effectively utilizes available technologies to enhance customer experience. Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations. Demonstrates the Company’s Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties. Other duties as assigned

Requirements

High School diploma or equivalent.
Valid Driver's License.
Minimum of 2 years of experience as an Automotive Technician.
Strong knowledge of automotive systems, including engines, transmissions, brakes, and electrical systems.
Proficiency with diagnostic tools and equipment.
Ability to perform routine maintenance and repairs on various vehicle makes and models.
Strong problem-solving skills and attention to detail.
Ability to work independently and as part of a team.
Excellent communication and customer service skills.
Physical ability to lift heavy parts and equipment.
Willingness to stay updated on the latest automotive technologies and repair techniques.
Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
The position requires regular and predictable attendance.
Must be able to lift up to (50) pounds.
While performing the duties of this job, the employee is regularly required to talk and hear; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl.
Ability to read and comprehend instructions, correspondence, and memos.
Ability to effectively present information in one-on-one and small group situations to customers and other employees.
Ability to add, subtract, multiply and divide.
Ability to apply common sense understanding to carry out instructions.
Ability to deal with standardized situations.
Ability to understand and follow technical manuals.

Nice To Haves

ASE Certification or equivalent automotive certifications are advantageous.
Certified/senior technician with respective manufacturer.
State inspection/emissions license required by State.
All required manufacturer fundamental training and/or NAPA training provided by HAG.
Meets and/or exceeds manufacturer requirements for ASE tests.
Completed manufacturer training to perform: warranty repairs/recalls on most vehicles, PDI’s, maintenance, and minor repairs.
Basic Computer skills to utilize timekeeping system.
Ability to learn parts department computer inventory and ordering system.

Responsibilities

Examines customer vehicles.
Identifies necessary vehicle repairs and maintenance.
Estimates cost of repairs.
Performs vehicle repairs and maintenance.
Documents services performed.
Performs services efficiently and according to dealership guidelines.
Follows dealership and manufacturer service guidelines.
Requests necessary parts.
Effectively utilizes available technologies to enhance customer experience.
Maintains CSI at or above Company standards
Maintains an organized, clean and safe work area
Participates in required training
Records all hours worked accurately in company timekeeping system
Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values
Complies with Company policies and procedures
Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned