Used Car Manager

Penske Automotive Group • San Diego, CA

8d • $144,000 - $215,000

About The Position

BMW of San Diego, a Penske Automotive Group dealership, is looking for a
Pre-Owned Sales manager to join our team and deliver extraordinary customer
experiences.

JOIN OUR TEAM

At Penske Automotive Group (PAG), we strive to create a positive and challenging
workplace that promotes excellence and achievement, and we aim to deliver the
very best experience possible to our customers. We are looking for dedicated and
motivated professionals who share that same passion to
lead our pre-owned sales
team.

Imagine working in a professionally and financially satisfying job where you
have the opportunity to make a positive impact on our organization and customers
every day. Our Pre-Owned Vehicle Sales Managers are critical to the success of
the dealership; they help their sales team produce results and build lasting and
meaningful customer relationships.

Pay for this position is $6,000/month plus commissions. The expected pay is
$144,000 to $215,000/year.

Requirements

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
• Excellent communication, interpersonal and organizational skills.
• Strong work-ethic with the ability to work in a fast-paced, results-driven environment.
• Proven sales management leadership, with at least two years of automotive retail management, at least two years of automotive retail sales experience, and familiarity with VAuto and/or Ebiz.
• Exceptional customer service skills.
• Ability to take on many rolls as they manage the day-to-day operations of the dealership.
• Ability to easily build rapport with customer base and create a trusting work environment that is felt by the customers.
• Sustains focus and clarity by prioritizing performance measures, collecting only information that will be used, selectively auditing performance and encouraging individuals to self- assess and take their own initiatives to continuously improve.
• Fosters a cooperative team style; makes teambuilding a team challenge by focusing on the qualities and behaviors of a winning team.
• Leads by example in all of the above; maintains focus on brand building as the cornerstone of our success; demonstrates integrity and trustworthiness, internal and external; promotes self-reliance and continuous improvement.
• Comfortable using internal and external IT systems where appropriate to convey and communicate information. Uses the most appropriate form of system to communicate different types of messages
• High school diploma or equivalent.
• Valid state driver's license.
• State salesperson license may also be required.

Nice To Haves

• BA or Associates Degree a plus.
• BA or Associate's Degree.
• Two-three years sales experience or equivalent combination of education and experience.
• Two-three years sales experience within auto industry.
• State Salespersons License may be required.

Responsibilities

• Ensure our customers have a world-class car-buying experience at every step along their sales journey.
• Provide an unparalleled level of expertise to help customers find the vehicle they're looking for, including comprehensive knowledge of available products and services, collaborative approach pricing negotiations, grounding of lease returns, lease retention and service customer appraisals.
• Actively manage the pre-owned inventory, including photographing new and pre-owned vehicles, working with the wholesale disposition of vehicles.
• Ensure sales team is motivated and trained on all products and services, set sales goals based on individual skill levels, and maintain and display an appealing inventory of pre-owned vehicles to draw the interest of customers.
• Strive to grow the dealership and your career by setting monthly and annual goals for the Pre-Owned Sales Department with the General Manager and reporting on your progress.

Benefits

• Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
• Proudly named to Glassdoor's Best Places to Work
• Competitive compensation with uncapped earning potential - our commission-based pay structure allows you to control your income.
• Comprehensive benefits program, including health care options (medical, dental and vision) and 401k savings and retirement plan with company match.
• Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests.
• Values-driven culture built on integrity, professionalism, excellence and teamwork.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED