Used Car Director

Ourisman Honda of Woodbridge•Woodbridge, VA

About The Position

Ourisman Automotive Group is seeking an experienced and results-driven Used Car Director to oversee the used car sales operations, ensuring profitability, efficiency, and high customer satisfaction. The Used Car Director will be responsible for managing inventory, pricing strategies, sales teams, and marketing efforts to drive pre-owned vehicle sales.

Requirements

Proven experience in automotive sales, preferably in used car sales management or a related role.
In-depth knowledge of automotive market trends, inventory management, and sales processes.
Proficient in dealership management systems (DMS), CRM software, and digital sales platforms.
Strong leadership and team management skills, with the ability to inspire and motivate a diverse team.
Excellent verbal and written communication skills, with the ability to effectively present information and negotiate deals.
Strong analytical and problem-solving skills, with the ability to interpret sales data and make strategic decisions.
A strong commitment to providing excellent customer service and maintaining high customer satisfaction.

Nice To Haves

Previous experience as a Sales Manager, Finance Manager, or General Sales Manager is advantageous.

Responsibilities

Manage and maintain optimal levels of used car inventory by purchasing, appraising, and disposing of vehicles.
Ensure inventory is properly reconditioned and ready for retail.
Monitor aged inventory and implement strategies to move older stock efficiently.
Oversee the used car sales team, providing leadership, training, and coaching to improve performance.
Monitor and evaluate the effectiveness of sales processes, identifying opportunities for improvement.
Foster a customer-first culture, ensuring a high level of satisfaction from the initial contact through the sales process and post-sale follow-up.
Establish and monitor pricing strategies to maximize gross profit while staying competitive in the market.
Regularly review financial statements, reports, and sales metrics to assess performance and adjust strategies as necessary.
Monitor and manage the online presence of the used car inventory, ensuring accurate descriptions, pricing, and images.
Lead, motivate, and mentor the used car sales team, ensuring a positive work environment that encourages high performance and continuous development.
Maintain accurate records of used vehicle transactions, ensuring compliance with dealership policies and legal standards.
Work closely with the Service and Parts departments to ensure vehicles are properly inspected, reconditioned, and ready for sale.