Usability Specialist (5451)

RUN STUDIOS LLC • Seattle, WA

5d • $45 - $49 • Onsite

About The Position

Help shape the seller experience at a major Seattle-based online retailer as a hands-on Usability Specialist leading impactful user research and lab-driven insights. RUN Studios, and its client partner, a large online retailer headquartered in Seattle, are seeking a Usability Specialist III to join for an approximate 3-month project! This position requires 5 days onsite in Seattle. Do you have a strong record of conducting usability tests and driving excellent user research? Our client is looking for a Usability Specialist to be a part of the design team building easy, simple, and efficient user interfaces for our sellers to manage their online business. Focusing on the seller experience and a strong passion to advocate on the seller’s behalf is an absolute must. You will also be responsible for coordinating usability activities in the lab and communicating the findings with the other team members to help specify usability activities to meet product development needs. As a UX Designer, You Will Document best practices for conducting user research of sellers and help create a seller usability toolkit for conducting formal and informal user studies. Promote usability best practices with the selling organization, not just the design team. Conduct variety of user experience studies appropriate to the business objective, e.g., competitive reviews, focus groups, field studies, usability tests, surveys, cognitive walkthroughs, paired comparisons, structured interviews, contextual inquiry, task analysis, field studies, heuristic review, remote testing, and card sorting. Create tasks and materials needed for testing and define success criteria for each study. Presents usability study results and make actionable research-based recommendations to product team members. Observe user session, making notes for analysis and communicating the findings with the design team to ensure that usability findings are implemented correctly. Work with designers to analyze and refine wire frames and mockups prior to development to promote greater ease of use and positive consumer experience.

Requirements

• Advanced degree in Cognitive or Experimental Psychology, Technical Communication, Human Computer Interaction, or equivalent experience
• Minimum of 7+ years experience doing user research and conducting formal usability studies.
• Demonstrated history of conducting usability studies and user research, including contextual inquiry, screening questions, plans, and reports.
• Skill and desire to promote user centered design to technical teams.
• Strong interest in user’s everyday needs and workflow
• Teamwork and collaboration-oriented in a very dynamic group.
• Detail oriented and able to take on self-directed projects
• Communicate complex subject matter verbally or in written form.

Responsibilities

• Document best practices for conducting user research of sellers and help create a seller usability toolkit for conducting formal and informal user studies.
• Promote usability best practices with the selling organization, not just the design team.
• Conduct variety of user experience studies appropriate to the business objective, e.g., competitive reviews, focus groups, field studies, usability tests, surveys, cognitive walkthroughs, paired comparisons, structured interviews, contextual inquiry, task analysis, field studies, heuristic review, remote testing, and card sorting.
• Create tasks and materials needed for testing and define success criteria for each study.
• Presents usability study results and make actionable research-based recommendations to product team members.
• Observe user session, making notes for analysis and communicating the findings with the design team to ensure that usability findings are implemented correctly.
• Work with designers to analyze and refine wire frames and mockups prior to development to promote greater ease of use and positive consumer experience.

Benefits

• eligible employees have access to medical, dental, vision, life, and AD&D benefits, health savings and flexible spending accounts, other telehealth and wellness benefits, a minimum of seven paid holidays per year, accrual of at least 6.5 days (Temporary Employment) to at least 15 days (Regular Employment) of paid time off per year, a 401k plan with company match, discretionary bonuses dependent on company, team or individual performance, and referral bonuses for eligible hired referrals

What This Job Offers

• Career Level: Mid Level