Remote Title Express USAA Specialist
About The Position
Copart, Inc. is a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, linking vehicle sellers to more than 750,000 buyers in over 190 countries. The company is committed to providing an unmatched experience, driven by its people, processes, and technology. The USAA Specialist is responsible for managing multiple work queues and live spreadsheets to fulfill requests from both Copart and USAA. This role requires strong attention to detail, organization, and the ability to handle tasks with financial impact accurately and efficiently.
Requirements
- Must be able to pass background checks for both Copart and USAA
- Any prior employment with USAA (including temporary roles) must have ended in good standing
- Meet all requirements of USAA to be granted permission to work within their systems
- Proficiency with Microsoft Office applications, especially Excel, Word, and Teams
Responsibilities
- Manage multiple queues and spreadsheets to process requests from Copart and USAA
- Research, retrieve, upload, and request required documentation
- Respond to emails in a timely and professional manner
- Maintain and continuously update a live spreadsheet throughout the day
- Communicate with yard management to provide updates and resolve issues
- Make outbound calls to yards and adjusters as needed
- Handle sensitive actions that may have financial impact and require careful attention
Benefits
- Medical/Dental/Vision
- 401k plus a company match
- ESPP - Employee Stock Purchase Plan
- EAP - Employee Assistance Program
- 10 Vacation days per year
- 7 Paid Company Holidays
- Life and AD&D Insurance
- Many other employee benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
