US Vehicles Strategy & Ops Lead

eBay•San Jose, CA

1d•Hybrid

About The Position

eBay, a global leader in eCommerce marketplaces headquartered in San Jose, California, is seeking a US Vehicles Planning Lead to join our dynamic eBay Motors team. We are committed to transforming the automotive marketplace by delivering innovative solutions that enhance the buying and selling experience for our customers. If you are passionate about driving business performance and scaling high-impact initiatives within a purpose-driven company that values innovation, inclusivity, and customer-centricity—eBay is the place for you. Vehicles have long been a key growth driver for eBay, with eBay Motors established as a trusted destination for automotive enthusiasts and everyday buyers alike. As the automotive landscape evolves, eBay continues to focus on building category depth, creating seamless customer experiences, and leveraging partnerships and innovation to meet the needs of our diverse customer base. In addition, we have recently re-invested in our Vehicles category, via the acquisition of Caramel, which enables 100% online end-to-end vehicle transactions on site. Our Vehicles strategy is centered on strengthening the category’s long-term growth trajectory through operational excellence, customer trust, and scalable business initiatives. The Planning Lead function plays a critical role in ensuring the alignment and execution of these priorities—translating strategic vision into actionable plans that deliver measurable results. The US Vehicles Planning Lead will report directly to the Director of Strategy & Operations, US Vehicles and serve as a key partner in driving the strategic roadmap for eBay Vehicles. This role will focus on operational execution, and cross-functional alignment to ensure that key initiatives across the Vehicles category deliver against growth and performance goals. You will serve as both a strategic advisor and operational driver—shaping plans, building frameworks, and ensuring flawless execution across a complex, cross-functional ecosystem.

Requirements

8+ years of experience in strategy, operations, management consulting, or a similar analytical and execution-focused role.
Proven success in managing complex projects and cross-functional programs in a fast-paced environment.
Exceptional analytical, strategic thinking, and problem-solving abilities.
Strong communication and presentation skills, with experience crafting executive-ready narratives and reports.
Ability to influence without authority and drive alignment across diverse teams.
Experience with data analytics tools and performance tracking to inform business decisions.
Genuine interest in eBay and the automotive space—while prior automotive experience is not required, a curiosity and willingness to learn about the industry is essential.
Willingness to work in person from an eBay office at least 3 days per week, with occasional travel as needed.

Responsibilities

Operational Ownership: Lead the end-to-end planning and operations reviews for the US Vehicles business. Including Weekly Business Reviews to drive accountability and track progress on key metrics and initiatives across the team.
Product Roadmap: Partner closely with Product, Engineering and the Business to manage annual product roadmap and resourcing.
Cross-Functional Collaboration: Partner closely with internal research teams to secure resources, validate strategic hypotheses, and translate opportunities into execution. Serve as a central point of coordination to ensure cross-team alignment on research and buyer/seller feedback.
Process Optimization: Identify opportunities to improve operational workflows and team efficiency. Develop and implement scalable processes that enable faster decision-making and execution.
Analytics & Insights: Act as the point of contact with key analytics partners to drive business performance across the buyer funnel and identify new opportunities for growth. Including Buyer/seller feedback to drive CSAT for the category.
Strategic Future: Develop and validate new business hypotheses, such as new markets or ancillary services, including developing strategic rationale, business cases, resourcing need, and operationalization with partner teams.

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