US Third Party Oversight and Resilience Mgr

TD BankArlington, VA
Onsite

About The Position

The Senior Group Risk Specialist provides a comprehensive and diverse range of risk management expertise to business leaders. Leads and supports the implementation of appropriate risk frameworks and leading related management activities to mitigate enterprise and/or business-wide risk exposures for key business segment of the Bank or functional area. May provide oversight, commentary, and recommendations based on overall strategy and industry best practices. Recognized as top level expert within the company and requires significant in-depth and/or breadth of expertise in a complex field and knowledge of broader related areas. Senior specialist providing advisory services to executives, business segment leaders and governs requirements for own work. Integrates knowledge of the enterprise function’s or business segment’s strategy in leading program design, policy formulation or operating standards within one or more areas of expertise. Anticipates emerging business trends and regulatory/risk issues as a basis for recommending large-scale product, technical, functional or operations improvements. Serves as a source of expert advice to senior management in field of specialty; may lead team(s) of related specialists/experts. Advises on execution strategy and leads the development and deployment of functional programs or initiatives within own field or across multiple specialties. Solves unique and ambiguous problems with broad impact; typically oversees standards, controls and operating methods that have significant financial and operational impact within the context of own field. Requires innovative thinking to develop new solutions. Impacts the technical or functional direction and resource allocation of part of an enterprise function or business segment. Works within general policies and industry guidelines. Engages stakeholders to take action; serves as a source of expert advice, influences change; frames information in a broader context. Provides leadership guidance, makes recommendations and collaborates with business to ensure solutions meet the business needs on a complex project or program. Identifies and leads problem resolution for project/program complex requirements related issues at all levels. As a member of the bank's second line of defense against risk, this position has both accountability and the authority to challenge the work of the first line of defense in support of the bank's standards, policies and Risk Appetite. In alignment with the Enterprise, own, manage and evolve second line implementation and oversight maturity of TPRM Policy, Framework and Metrics in the US (including risk appetite measures and monitoring) to set a consistent and appropriate bar across the bank regarding how vendors are managed that considers regulatory and customer expectations. Responsible for the Third-Party Risk Management Policy, Framework and standards for the US organization – decision authorities. Responsible for the Third-Party Risk Profile US reporting approach – decision authorities.

Requirements

  • Undergraduate degree or technical certificate
  • 10+ years relevant experience
  • Advanced knowledge of risk management governance, programs, policies, practices, operating frameworks & reporting for business supported and/or area of discipline to deliver objective guidance and independent challenge on initiatives.
  • Knowledge of risk management environment, standards, regulations and mitigation
  • Knowledge of current and emerging competitor and market trends
  • Ability to contribute to strategic direction of the function and provide advice to senior leadership
  • Skill in mentoring and coaching
  • Skill in using advanced analytical software tools, data analysis methods and specialized reporting techniques
  • Advanced ability to lead, plan, implement, and evaluate program/project activities to ensure completion of initiatives
  • Ability to make an impact, influence, and achieve results with effective negotiation, problem-solving, and communication skills
  • Skill in using computer applications including MS Office
  • Ability to communicate effectively in both oral and written form
  • Ability to work collaboratively and build relationships across teams and functions
  • Ability to work successfully as a member of a team and independently
  • Ability to exercise sound judgement in making decisions
  • Ability to analyze, organize and prioritize work while meeting multiple deadlines
  • Ability to handle confidential information with discretion
  • Prior second line Third Party Risk Management risk management and second line operational risk experience required.

Nice To Haves

  • Subject matter expert in Third Party Risk Management and requirements
  • Superior US relationship management across a matrixed environment
  • Skillful communicator and influencer to build relationships, advance decision making and affect change over time; demonstrates value
  • Strong coach and developer of people with a demonstrated track record in talent management
  • Prior experience with business continuity and resilience desired.

Responsibilities

  • Own, manage and evolve second line implementation and oversight maturity of TPRM Policy, Framework and Metrics in the US (including risk appetite measures and monitoring) to set a consistent and appropriate bar across the bank regarding how vendors are managed that considers regulatory and customer expectations.
  • Responsible for the Third-Party Risk Management Policy, Framework and standards for the US organization – decision authorities.
  • Responsible for the Third-Party Risk Profile US reporting approach – decision authorities.
  • Supports the measurement, monitoring, reporting and enforcement of adherence to second line policy and standards
  • Supports the maintenance of ongoing monitoring standards and scorecard methodology, challenge business monitoring results to remain within risk appetite.
  • Monitor and communicate new and amended third party related US regulations and communicate same to compliance and other partners.
  • Evaluate third party risk assessment processes and content; monitor risk acceptances, overrides, exceptions, and issues; assess reasonability and accuracy of risk ratings; provide review and challenge.
  • Monitor progress of issues management inventory, escalating when necessary.
  • Provide independent assessment to verify businesses are following TPRM policy requirements or identify gaps.
  • Supports the development, monitoring and reporting of third-party risk indicators (includes reporting and monitoring at enterprise and business levels, concentration risk, senior executive and Board reports)
  • Supports second line TPRM US Sub-Committee
  • Support Head, Third Party Risk Management in Participation in risk review or reporting forums and committees including Third Party Control Assessment Forum, Third Party Risk Oversight Committee and Modernization Program.
  • Source, develop, nurture and train talent for the US organization
  • Partner with other second line US Risk and Enterprise partners regarding data protection, resilience and recovery in relation to vendor management
  • Provide review and challenge of RCSA vendor related controls, 1LOD US Vendor Monitoring and timely closure of risk assessment gaps.
  • Manage US TPRM Program oversight to meet all regulatory expectations while maintaining positive working relationships with regulators
  • Provide effective challenge for Third Party oversight and governance activities
  • Partner with US Third Party Risk Management to ensure: Third Party Risk Management objectives and Enterprise investments include vendor oversight and risk mitigation per US requirements.
  • Work with control partners (Technology Risk, Information Security Risk Management, Privacy, legal) to ensure controls related to third parties are considered holistically across the bank within our policies, standards and reporting.
  • Work with Enterprise Third Party to ensure vendor data is compatible and leveraged in GRC tool
  • Work with IB oversight teams and Operational Risk Management to ensure effective vendor-related challenge in place within the 1st line.
  • Assess the effectiveness of the Third-Party Management Program and work with the Third-Party team to implement improvements as necessary.
  • Regulatory and compliance programs' implementation of vendor related solutions.
  • Leads the development and/or implementation of specific standards, policies and/or processes that identify, report on and mitigate operational (or all major) risk exposures within the business
  • Proactively analyzes potential risks and ensures escalation of key risks to appropriate areas and/or executive review with business executive findings and action plans to mitigate and manage these risks
  • Establishes and provides on-going analysis and reporting on operational risk and/or other major risk categories as applicable to own business or functional area, and reviews findings and action plans with business leaders to mitigate and manage key issues
  • Coordinates and/or guides activities relating to core operational risk disciplines/programs including, Risk & Control Self-Assessment, Business Continuity Management, Outsourcing & Vendor Management, Regulatory Compliance (e.g. CDIC, AML, Privacy, IDA, CBA, SOX, Basel etc.)
  • Supports enterprise-wide operational risk escalation, review and approval processes, data management, policies and risk assessment processes
  • Directs the development and monitoring of Key Risk Indicators and facilitate communication and resolution of risk issues among other business segments where applicable
  • May be accountable for managing ancillary operational risk areas (e.g. BCM/incident management, outsourcing/vendor management, fraud aggregation and assessment, Basel implementation/capital analysis, change management, Privacy, AML, LCM and other regulatory issues), in addition to core functions
  • May be responsible for providing support for other major risk areas (e.g. Market, Credit, Reputational and/or Regulatory risks etc.)
  • May be a point of contact for guidance in the monitoring/reporting of compliance, management, and strategic initiatives
  • Provides broad/deep commentary in support of the development/maintenance/oversight of policies/procedures/practices, as required
  • Adheres to enterprise frameworks or methodologies that relate to activities for our business area
  • Ensures respective programs/policies/practices are well managed, meet business needs, comply with internal and external requirements, and align with business priorities
  • Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate
  • Ensures business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets)
  • Participates in cross-functional/enterprise/initiatives as a subject matter expert helping to identify risk/provide guidance for complex situations
  • Conducts internal and external research projects; supports the development/delivery of presentations/communications to management or broader audience
  • Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations and assess the effectiveness of programs/policies/practices
  • Monitors service, productivity and assesses efficiency levels within own function and implements continuous process/performance improvements where opportunities exist
  • Leads/facilitates and/or implements actions/remediation plans to address performance/risk/governance issues
  • Actively manages relationships within and across various business lines, corporate and/or oversight functions and ensures alignment with enterprise and/or regulatory requirements
  • Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts
  • Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
  • Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest
  • Provides thought leadership and/or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business unit
  • Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques
  • Participates in personal performance management and development activities, including cross training within own team
  • Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities
  • Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices
  • Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships
  • Contributes to a fair, positive and equitable environment that supports a diverse workforce
  • Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally

Benefits

  • base salary
  • variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan)
  • health and well-being benefits
  • savings and retirement programs
  • paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
  • banking benefits and discounts
  • career development
  • reward and recognition
  • regular development conversations
  • training programs
  • competitive benefits plan
  • access to an online learning platform
  • variety of mentoring programs
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