US Referral Partnership Manager

ArriveAtlanta, GA
4d

About The Position

As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn’t a challenge just anyone could take on. Luckily, we have something to help us make it happen. Our people and our values. We Arrive Curious, Focused and Together. Just as our entire brand is inspired by the North Star, the shining light leading travelers to their destinations since time began, our values guide us. They help us be at our best. For our customers. For the cities and communities we serve. For ourselves. As a global team, we are transforming urban mobility. Let’s grow better, together. As our US Referral Partnership Manager, you will play a pivotal role in building and expanding our distribution through referral partnerships for our Arrive for Business team. You will focus on winning new partners and activating partners’ sales teams — driving growth, creating value, and ensuring these partnerships deliver against our strategy. You will lead efforts across diverse markets, with a particular emphasis on trade associations, maintenance providers, upfitters, and other fleet related service providers. Working closely with product, commercial, and regional teams, you’ll ensure our partnerships become long-term growth engines. You will also collaborate across product, legal, finance, sales, and marketing to ensure initiatives align with both short and long-term business goals.

Requirements

  • Proven Experience: 5+ years in partnerships, business development, or strategic alliances, ideally with experience in B2B distribution partnerships. Background in payments, connected services, fleet management, or technology partnerships is highly valuable.
  • Channel Expertise: Demonstrated success in acquiring, growing, and managing distribution partners across fleet ecosystem.
  • Partner Enablement Skills: Experience activating channel partners to sell through—supporting their sales, cross-sell, and go-to-market efforts to maximize commercial impact.
  • Global Perspective: The role is primarily focused on US growth, but success requires sensitivity to global dynamics and the ability to collaborate across regions. Prior international experience is a plus.
  • Innovative Mindset: Passion for technology and digital innovation, with a track record of turning new ideas into growth opportunities.
  • Exceptional Communication: Strong interpersonal, negotiation, and presentation skills, with the ability to influence stakeholders at all levels.
  • Languages: Fluency in English required; additional European languages (e.g., Spanish, Norwegian, Swedish, German, or French) are a plus.

Responsibilities

  • Growth & Acquisition: Identify, pursue, and secure new referral partners in trade associations, maintenance providers, upfitters, and other fleet related service providers.
  • Partner Activation & Revenue Growth: Drive adoption by supporting partners’ sales and cross-sell efforts, equipping them with the tools, training, and co-marketing support they need to successfully take solutions to market.
  • Value Creation: Cultivate strong, productive relationships with existing partners, driving initiatives that expand mutual value and customer impact.
  • Operational Excellence: Establish scalable routines to define, monitor, and deliver SLAs and KPIs with partners.
  • Cross-Functional Collaboration: Work closely with internal teams—product, legal, finance, sales, and marketing—to launch and scale partnership initiatives that align with strategic priorities.
  • Enterprise Navigation: Manage long, multi-stakeholder partnership cycles, including procurement, product integration, and executive-level alignment.
  • Market Insight: Track industry trends and competitive moves to anticipate opportunities and challenges in distribution channels.
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