US Primary Market Research, Senior Manager

Amgen • Thousand Oaks, CA

2d • Hybrid

About The Position

Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline and portfolio of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. US Primary Market Research, Senior Manager The US Primary Market Research, Senior Manager is a strategic thought partner to brand and cross‑functional teams, responsible for generating rigorous, business‑relevant insights that inform brand strategy, execution, and decision‑making. In an environment enabled by data integration via Amgen’s MRAgent platform, this role focuses less on managing research outputs and more on owning insight judgment, meaning, and impact—ensuring data is interpreted correctly, synthesized effectively, and translated into clear strategic guidance. This role will require to be on-site in Thousand Oaks two days a week.

Requirements

• Doctorate degree and 2 years of experience in analytics, sales, marketing, or related functions OR Master’s degree and 4 years of experience in analytics, sales, marketing, or related functions OR Bachelor’s degree and 6 years of experience in analytics, sales, marketing, or related functions OR Associate’s degree and 10 years of experience in analytics, sales, marketing, or related functions OR High school diploma / GED and 12 years of experience in analytics, sales, marketing, or related functions

Nice To Haves

• Experience in pharmaceutical or life sciences industry
• Deep expertise in primary market research methodologies (qualitative and quantitative)
• Strong analytical skills with the ability to translate complex data into actionable insights
• Demonstrated ability to think strategically and influence decision‑making
• Excellent written, verbal, and facilitation skills with senior audiences
• Proven ability to work collaboratively across functions in a matrixed environment
• Experience coaching and developing talent

Responsibilities

• Strategic Thought Partnership Serve as the primary PMR (Primary Market Research) thought partner to the Commercial team (primarily brand teams), guiding the framing of business questions and translating insights into implications for brand strategy and execution.
• Act as an internal consultant, helping stakeholders move from data to decisions by identifying the “so what” and “now what.”
• Support key annual activities (e.g., brand planning, executive reviews, budgeting, business cases) with objective, insight‑driven guidance.
• Insight Generation & Interpretation Lead the interpretation and synthesis of primary market research findings, leveraging standardized dashboards, analytics tools, and AI‑enabled capabilities (e.g., MRAgent).
• Go beyond descriptive findings to surface insights, risks, opportunities, and strategic tradeoffs.
• Integrate learnings across studies, time periods, and data sources to provide a coherent view of brand and portfolio performance.
• Data & Business Rule Ownership Own KPI definitions, business rules, and analytic intent for assigned brands and studies, ensuring clarity, consistency, and longitudinal integrity.
• Ensure that changes to questionnaires, metrics, or data cuts are intentional, documented, and aligned with relevant partners.
• Maintain high standards for data quality, methodological rigor, and trend continuity.
• Team Leadership & Development Partner with other PMR and CD&A team members, developing strategic thinking, analytical judgment, and stakeholder confidence.
• Coach other PMR team members when needed, to help shape their skills and to provide business context to ensure more rounded analyses.
• Guide teams on how to effectively leverage modern tools and analytics while maintaining strong research fundamentals.
• Work with their Director to prioritize and balance business asks, to ensure focus on the highest‑value insight opportunities.
• Stakeholder Enablement & Change Leadership Manage expectations with stakeholders regarding self‑service insights vs. value‑add PMR partnership.
• Facilitate strategic discussions rather than presenting findings, especially in environments where stakeholders have direct data access.
• Support adoption and effective use of new research tools and ways of working.
• Capability & Process Advancement Contribute to the continuous evolution of PMR (Market Research) capabilities, methodologies, and tools.
• Identify opportunities to improve efficiency, consistency, and impact of primary market research across brands.

Benefits

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models where possible.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees