US Pain Strategic Operations Project Manager (Contract)

Vertex Pharmaceuticals • Boston, MA

19d • $85 - $90 • Hybrid

About The Position

The Acute Pain Strategic Operations Project Manager will play a critical role in supporting the operations, planning, and execution of activities across the Pain program. This individual will facilitate both daily and weekly huddles, provide cross-team administrative support, ensure seamless coordination of medical initiatives, and maintain tools and workflows that enable efficient and compliant execution of the team’s goals. The role requires a high level of organizational acumen, digital literacy, and the ability to collaborate across multiple teams and stakeholders.

Requirements

• Bachelor’s degree or equivalent professional experience
• Ideal candidate will have 6 years in a heavily matrixed operational, project management/coordination, or administrative support role, preferably within the pharmaceutical industry
• Advanced Digital Literacy: strong experience with digital tools including Microsoft Teams, Smartsheet, Zoom, and Microsoft Office 365 Suite
• Excellent organizational skills and attention to detail
• Excellent communication skills: ability to work effectively across cross-functional teams

Nice To Haves

• Experience supporting medical affairs or commercial launch teams
• Experience with HCPs, i.e., Surgeons, Anesthesiologists, Advanced Practice Providers, etc.
• Budget management experience with advanced Excel spreadsheet experience
• Familiarity with pharmaceutical compliance and regulatory requirements
• Ability to translate complex concepts through images with advanced PowerPoint experience

Responsibilities

• Meeting Facilitation and Coordination
• Support the Senior Medical Director and VP US Pain lead daily and weekly Pain huddles including:
• Preparing and distributing agendas
• Taking detailed notes
• Tracking action items
• Following up with stakeholders to ensure task completion
• Cross-functional Administrative Support
• Manage and serve as the point of contact within the team for Vertex administrative functions including:
• Needs Assessments Forms (NAFs), Coupa Purchase Orders in support of contracting, finance, HR, and other operational touchpoints
• Digital Collaboration & Tool Management
• Manage Microsoft Teams channels and ensure effective content organization and communication
• Provide support and training for business tools (e.g., Microsoft Teams, Smartsheet, etc.) to enhance digital literacy and team efficiency
• Event & Congress Support
• Coordinate local and regional congress logistics (e.g., tracking deliverables, managing travel and booth logistics, documentation, HCP/TL events)
• Support the planning, execution, and reporting for all Headquarters led US Medical Congress activities
• Medical Advisory Boards
• Support the planning, execution, and reporting of US Medical Advisory Boards as per SOP
• Lifecycle Study Results Dissemination
• Support the US Pain Scientific Communication team in the successful planning, execution, and reporting activities for lifecycle study results dissemination through digital engagement platforms
• Content and Communication Support
• Logistical and tracking support
• Onboarding
• Manage and execute onboarding processes for new team members to ensure quick integration into the team and tools
• Budget Management
• Support budget reconciliation in partnership with the Pain Project Manager and Finance team
• Project and Workflow Management
• Maintain and optimize internal workflows, ensuring timely and efficient information flow across teams
• Support execution of Launch Plan tactical activities, including maintenance of the Acute Pain Tracker

What This Job Offers

• Career Level: Mid Level