US Medical Affairs Business Operations Lead – Specialty Care

Pfizer • Cambridge, MA

1d

About The Position

ROLE SUMMARY The US MA Business Operations Lead, Specialty Care (SC) is a key member of the US Medical Business Operations & Enablement Team. They combine organizational expertise with an understanding of US MA’s strategic priorities to ensure compliant and efficient execution of plans for SC Medical Affairs organization. Broadly, their main objective is to: Provide robust strategic, operational, and budgetary support to the SC Medical Affairs organization. To this end, the US MA Business Operations Lead, Specialty Care will provide: Lead efforts on behalf of the SC Medical Affairs Lead to establish / optimize / evolve the Medical team to ensure alignment, and monitor efficiency, effectiveness & compliance. Independently lead implementation of new ways of working and ensure dissemination of change management communications for the US SC Medical Affairs organization and Operational Excellence team when supporting the US SC Medical Category. Serves as key point of coordination and communication between US Medical Affairs, Global Medical Affairs, Operational Excellence Team and Medical Platforms. Provide strategic guidance to US SC Medical Affairs colleagues focused on the delivery of high priority projects and senior management requests. Represent the US SC Medical Affairs organization in cross functional forums including with commercial teams. Lead budget management and the Operating Plan development to ensure US SC MA resources are well balanced to meet strategic objectives both internally and externally. Lead / Co-lead strategic initiatives focused on equity, digital and critical scientific initiatives. The US MA Business Operations Lead, Specialty Care reports to the US Medical Business Operations & Enablement Team Lead. They directly support the US SC Medical Lead and their Leadership Team. ROLE RESPONSIBILITIES The US MA Business Operations Lead, Specialty Care will provide operational support to the US SC Medical Lead and partner with the US SC Medical Affairs Leadership Team (LT) to ensure efficient functioning of the US SC Medical Affairs organization and drive its strategic direction Governance Support effective governance processes/meetings, including US SC Medical Affairs LT and other medical governance committees. Responsible for end to end fit for purpose governance planning/execution. Provide thought partnership to the US SC Medical Lead on key issues and topics. Help address & coordinate resolution of requests from various stakeholders. Work and align with key internal stakeholders to ensure consistency. Support the US SC Medical coordination efforts with Other Category Operational Excellence (including Cross-Category Operational Medical Forum). Strategy Development Lead efforts in partnership with the US SC Medical Leads for development of 3-5 year US SC Medical Affairs Vision, Strategy & Goals. Provide thought partnership on strategic & operational issues / topics. Lead and/or provide strategic direction for project teams on critical initiatives. Define project scope, set strategic goals/objectives & develop project execution plans with clearly defined milestones/metrics. Drive change & transformations, working collaboratively with US SC Medical Affairs colleagues, cross-functional Category & other stakeholders as well as senior leaders to deliver actionable solutions to resolve complex challenges. Effectively facilitate/influence complex & strategic conversations. The US MA Business Operations Lead, Specialty Care will guide the US SC Medical Affairs organization to provide robust operational support for ensuring compliant & efficient functioning. Operational and Budgetary support for US SC Medical Affairs organization Lead annual Operating Plan for the US SC Category, working closely with Medical Affairs colleagues, Global MA, Platforms, Finance, Commercial, PHI, and other stakeholders Lead development of Operating Plan communication for US SC Medical Affairs LT Lead and oversee all budgetary SC US operations Ensuring timely contracting and meeting all financial spend targets related to medical activities and projects Lead resource forecasting and tracking to ensure spending is aligned with budget targets Lead efforts for development of US SC Medical Affairs specific transparent budget/resource planning and allocation algorithms/models, as well as manage resource planning, allocation & staffing Lead planning/co-ordination of offshore resources, as needed The US MA Business Operations Lead, Specialty Care will partner with the SC Medical Affairs LT to drive implementation of new ways of working Represent in cross functional forums including the US SC commercial team. Lead communication between, Global Medical Affairs, Platforms and US SC Medical Affairs Organization. Respond to inquiries from US SC Medical Affairs Organization on Global Medical Affairs, platform services, new ways of working and change management efforts. Enhancing digital adaptation of technologies: Foster innovation by embedding digital adaptation and building strategy

Requirements

• Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
• Bachelor’s degree required, advanced degree (e.g., masters) highly preferred.
• Relevant experience required: 8+ years with Bachelor’s degree; 7+ years with Master’s degree
• Work in a high paced environment
• Strong Decision-Making skills
• Entrepreneurial mindset
• Strong communication skills and ability to work effectively with senior levels of management
• Master at resourcefulness with ability to keep pace with a highly changing environment.
• Strong strategic thinking skills and ability to lead/ strategic development
• Excellent business judgment
• Full knowledge and understanding of all relevant applicable SOPs
• Proven track record for implementation of projects of strategic importance, on time and within budget
• Ability to operate effectively in a heavily matrix organization, with experience managing global projects with team members in multiple locations influence without authority
• Strong communication and interpersonal skills; fluent and able to influence others in spoken and written English
• Flexibility, the ability to adapt to change, external environment, project scope and direction
• Ability to manage resources, programs and multiple projects.
• Is a role model of Pfizer’s Values of Courage, Excellence, Equity and Joy
• Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact

Nice To Haves

• 8+ years of experience in Project Management, Business Operations
• Prior experience in Medical Affairs is highly preferred.
• >8 years of experience in pharmaceutical industry or related fields
• Previous people management experience preferred
• Understanding and adherence to Project Management methodologies
• Clinical Trial Experience preferred
• Highly skilled in Microsoft Excel, Word, and PowerPoint
• Ability to work independently with shown flexibility and organizational awareness
• Ability to create & oversee complex projects, including budget management & fiscal awareness
• Ability to effectively collaborate across multiple functions including Medical (Customer Facing and HQ), Medical Information, Corporate Communications, Digital, and Commercial
• Must be decisive, exercise good judgment in decisions, organized and with the ability to prioritize a large workload.

Responsibilities

• Provide robust strategic, operational, and budgetary support to the SC Medical Affairs organization.
• Lead efforts on behalf of the SC Medical Affairs Lead to establish / optimize / evolve the Medical team to ensure alignment, and monitor efficiency, effectiveness & compliance.
• Independently lead implementation of new ways of working and ensure dissemination of change management communications for the US SC Medical Affairs organization and Operational Excellence team when supporting the US SC Medical Category.
• Serves as key point of coordination and communication between US Medical Affairs, Global Medical Affairs, Operational Excellence Team and Medical Platforms.
• Provide strategic guidance to US SC Medical Affairs colleagues focused on the delivery of high priority projects and senior management requests.
• Represent the US SC Medical Affairs organization in cross functional forums including with commercial teams.
• Lead budget management and the Operating Plan development to ensure US SC MA resources are well balanced to meet strategic objectives both internally and externally.
• Lead / Co-lead strategic initiatives focused on equity, digital and critical scientific initiatives.
• Support effective governance processes/meetings, including US SC Medical Affairs LT and other medical governance committees.
• Responsible for end to end fit for purpose governance planning/execution.
• Provide thought partnership to the US SC Medical Lead on key issues and topics.
• Help address & coordinate resolution of requests from various stakeholders.
• Work and align with key internal stakeholders to ensure consistency.
• Support the US SC Medical coordination efforts with Other Category Operational Excellence (including Cross-Category Operational Medical Forum).
• Lead efforts in partnership with the US SC Medical Leads for development of 3-5 year US SC Medical Affairs Vision, Strategy & Goals.
• Provide thought partnership on strategic & operational issues / topics.
• Lead and/or provide strategic direction for project teams on critical initiatives.
• Define project scope, set strategic goals/objectives & develop project execution plans with clearly defined milestones/metrics.
• Drive change & transformations, working collaboratively with US SC Medical Affairs colleagues, cross-functional Category & other stakeholders as well as senior leaders to deliver actionable solutions to resolve complex challenges.
• Effectively facilitate/influence complex & strategic conversations.
• Lead annual Operating Plan for the US SC Category, working closely with Medical Affairs colleagues, Global MA, Platforms, Finance, Commercial, PHI, and other stakeholders
• Lead development of Operating Plan communication for US SC Medical Affairs LT
• Lead and oversee all budgetary SC US operations
• Ensuring timely contracting and meeting all financial spend targets related to medical activities and projects
• Lead resource forecasting and tracking to ensure spending is aligned with budget targets
• Lead efforts for development of US SC Medical Affairs specific transparent budget/resource planning and allocation algorithms/models, as well as manage resource planning, allocation & staffing
• Lead planning/co-ordination of offshore resources, as needed
• Represent in cross functional forums including the US SC commercial team.
• Lead communication between, Global Medical Affairs, Platforms and US SC Medical Affairs Organization.
• Respond to inquiries from US SC Medical Affairs Organization on Global Medical Affairs, platform services, new ways of working and change management efforts.
• Enhancing digital adaptation of technologies: Foster innovation by embedding digital adaptation and building strategy

Benefits

• eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 20.0% of the base salary and eligibility to participate in our share based long term incentive program
• We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments.
• Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level