US Engineering Team Lead / Head of Engineering

SSH Communications Security•New York, NY

5h•$130,000 - $190,000•Remote

About The Position

SSH is a global leader in defensive cybersecurity and a pioneer of secure communications. Our solutions protect access and defend secrets when people, applications, and systems communicate. We are hiring a US Engineering Team Lead / Head of Engineering to build, lead, and scale our US engineering function. About the role This role is intentionally designed with flexibility in level. Depending on your experience and leadership depth, the position may be offered at either Engineering Team Lead or Head of Engineering level. Scope, seniority, and compensation will be aligned accordingly. You will be a hands-on technical leader with a strong consultative and customer-facing mindset. You will guide the design, implementation, and delivery of secure, scalable solutions while acting as a trusted technical authority for customers and internal teams. You will work closely with Product, Sales, Customer Success, Marketing, and with R&D and Engineering teams in Finland, ensuring strong alignment between customer needs, field learnings, and product development.

Requirements

Bachelor’s or Master’s degree in Computer Science, Information Systems, Computer Engineering, or a related field
10+ years of experience in Linux/Unix operations, systems engineering, or security-focused infrastructure roles
3+ years of experience leading engineering teams with a hands-on technical leadership approach
Strong background in identity and access management, authentication, authorization, or related security domains
Experience working with cloud platforms such as AWS, Azure, and GCP
Deep expertise in Unix/Linux services and protocols (TCP/IP, SSH, SFTP, DNS, LDAP, firewalls)
Proven architectural and design skills for complex, security-sensitive environments
Proficiency in scripting languages such as Shell, Python, Go, or Perl
Experience with configuration management and automation tools (Ansible, Puppet, Chef)
Familiarity with virtualization and infrastructure platforms (VMware or similar)
Strong experience working directly with customers in a consultative, customer-facing engineering role
Excellent communication skills and ability to collaborate effectively across time zones
Comfortable owning technical escalations and operating effectively in high-pressure situations

Responsibilities

Lead the US engineering team with a hands-on, architecture-first approach and provide technical direction
Act as the primary technical escalation point for complex customer and field issues
Support pre-sales activities including technical discovery, solution design, and proofs of concept
Serve as a trusted technical advisor to customers deploying secure identity and access management solutions
Build strong, structured collaboration between US engineering and Finland-based R&D and engineering teams
Define and improve processes for cross-time-zone communication, documentation, and handoffs
Ensure customer requirements, field learnings, and escalation insights are clearly fed back into Product and Engineering
Promote best practices around security, reliability, and operational excellence
Foster a culture of ownership, accountability, and continuous improvement
Own the long-term technical and organizational strategy for US Engineering
Scale the team, including hiring, structure, and performance management
Drive cross-regional execution and alignment across engineering functions