Customer Care Furniture Repair Specialist

American Leather Operations LLC•Newton, NC

29d

About The Position

Reporting to the Quality Assurance Manager, the Upholstery associate makes, repairs, or replaces upholstery for our high-end household furniture. Upholsterers fit, install, and secure material (fabric or leather) onto wooden frames using hand tools, power tools, glue, or staples. This process includes aligning parts and fabric to ensure proper assembly and the highest quality standards. Upholstery repair fit, install, and secure material (fabric) on wooden frames, using hand tools, power tools, glue, or staples. This process includes aligning parts / fabric to ensure proper assembly and quality levels.

Requirements

Furniture Upholstery experience (3+ years)
Basic computer knowledge
Ability to deliver uncompromised quality and detailed craftsmanship
Ability to work fulltime
Able to lift up to 50 lbs.
Able to stand for 10 hours per day
Able to use hand tools/air tools/staple gun for 10 hours

Nice To Haves

LEAN manufacturing a plus
Highschool Diploma or GED preferred

Responsibilities

Apply leather or fabric to furniture frames using hand tools and upholstery equipment.
Perform repairs while maintaining high standards of quality, efficiency, and production levels.
Use a computer or scan gun to track work for production and repair processing.
Maintain a clean and organized workstation.
Ensure tools and equipment are maintained in proper working conditions.
Assist with unloading incoming furniture or products at LEE Customer Care for repair processing.
Assist with packing completed furniture for shipment when required.
Support production needs by assisting with building new furniture products when required, including work in LEE Outdoor Line, Plant 3, or Plant 5.
Demonstrate flexibility and a team-oriented attitude by assisting with any additional tasks assigned by supervisors or management.
Ability to travel between different plants. (Newton & Conover)
All other duties as assigned